IU Health Urgent Care - Downtown Indianapolis
Urgent Care • Indianapolis, IN • 1 (Downtown Indianapolis) locations
About
IU Health Urgent Care – Downtown Indianapolis - IU Health operates a Downtown Indianapolis urgent care option as part of its Indiana University Health system. - Key associations: affiliated with IU Health (formerly Clarian Health), a nonprofit, large multi-hospital system partnered with Indiana University School of Medicine. - Contact and location details: main IU Health contact numbers are available (e.g., 888.484.3258; 1-317-962-2000; 800.248.1199). The Downtown Indianapolis site would fall under IU Health’s Indianapolis-area facilities (Methodist Hospital campus is HQ-adjacent). - Services and scope: urgent care facilities generally provide immediate, non-emergency care for illnesses, injuries, minor conditions, and walk-in visits; part of a larger network offering access to hospitals, specialty care, and the IU Health system. - Context: IU Health is the largest, comprehensive nonprofit health system in Indiana with 16 hospitals under the IU Health brand and extensive patient care services across Indiana, with a strong telehealth and regional presence. If you need directions, hours, or exact services for the Downtown Indianapolis urgent care location, I can fetch that if you’d like.
Clinic Type
Urgent Care
Address
222 W. Michigan St.
Phone
Not provided on page
careers@iuhealth.org
Opening Hours
May 25, 2026 (Memorial Day) | 8 am - 8 pm
Website
https://iuhealth.org/find-locations/iu-health-urgent-care-222-w-michigan-ave-downtown-indianapolis
Telehealth
On-Demand Virtual Visits available 7 days a week from 8 am to 8 pm
Emergency Care
If your medical condition is life-threatening, go to a nearby emergency room or call 911.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Listed under What insurance options do you accept? (extensive list)
Cash, Credit Card, Insurance, We accept most insurance plans, checks, credit cards
Languages Spoken
FAQs
What should I do if my condition is life-threatening?
Go to the emergency room or call 911.
Do I need to make an appointment?
In addition to simply walking in, we do offer a “Save a Spot” option that allows you to save your spot in line and decrease your wait time at the urgent care facility rather than making an appointment.
Do you accept walk-ins until closing time?
Our goal is to see patients up until closing time. However, walk-in patients may be limited based on availability. You can save your spot in line or use our On-Demand Virtual Visits, available 7 days a week from 8 am to 8 pm.
How much is a typical urgent care visit?
For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an Explanation of Benefits (EOB) to us, IU Health Urgent Care will bill you for any balance still due. If you don’t have insurance coverage, our rates are very affordable for self-pay patients.
What insurance options do you accept?
We accept a wide range of insurances (list provided in full on page).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Official IU Health website: 4.5 out of 5 stars (1,213 ratings)
- Trucker Guide: 3.8 out of 5 stars (198 ratings)
- Urgent Care Map: 4.1 stars (10 reviews)
Patients praise
- Exceptional care and compassion from medical providers
- Friendly and accommodating staff members (aside from isolated complaints)
- Convenient downtown location with accessibility and parking
- Efficient handling of routine and urgent care needs
- High-quality medical attention with knowledgeable staff
Common complaints
- Long wait times
- Rudeness or lack of compassion from front desk staff
- Issues with clinic closure times and turning away patients before closing time
"The facility was decently clean and the desk administrator was calm, kind, and efficient. The wait was a lot longer than expected, but they were busy and short ..."
— Yelp"Terrible service. Called before going to make sure they are open and seeing people (which they said yes to). Got there within 10 minutes of the call at 5:38 just for them to say sorry they aren’t seeing anymore people. Even though they don’t close until 7pm. Front desk gal was very rude, had no compassion and said oh well"
— Trucker Guide user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Checking in on the progress at IU Health's new downtown Indianapolis hospital | wthr.com — Sep 5, 2025
- IU Health gives tour of downtown high-rise hospital set to open in 2027 - Indianapolis News | Indiana Weather | Indiana Traffic | WISH-TV | — Sep 4, 2025
- IU Health New Downtown Indianapolis Hospital - HCD Magazine — Feb 23, 2026
- Mirror Indy’s guide to low-cost healthcare in Indianapolis — Jul 6, 2026
- IU Health announces new president for its Metro Region | IU Health — Jul 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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