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About

Summary: - The Iowa Clinic is a private, physician-owned multispecialty group based in West Des Moines, IA, with 4 offices in the Des Moines area. - Offers primary and specialty care across 40+ specialties; large network of 250+ physicians/providers; affiliated with local medical centers/hospitals. - Key details: Founded 1994; ~415 employees; annual revenue around $170M; headquarters at 5950 University Ave, West Des Moines. - Contact and access: main phone lines (e.g., +1 515-875-9000 / 515-875-9100); website iowaclinic.com; LinkedIn presence. - Note: The extracted content lists primary locations in West Des Moines, not a clinic explicitly named Indianola. If you’re seeking an Indianola-specific location, this page indicates Des Moines/West Des Moines-based offices and does not confirm an Indianola site.

Clinic Type

Emergency Medicine

Address

1504 North 1st Street, Indianola, IA 50125

Phone

515.875.9520

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 8am-4:30pm; Sat - Sun: Closed

Emergency Care

Unknown from provided text

Services Offered

  • Family Medicine
  • Primary Care
  • Urgent Care
  • Emergency Medicine

Team

  • Gastineau, Samuel, DO — DO
  • Goodson, Alexus — PA-C
  • Lehr, Megan, DO — DO

Insurance & Payment

Languages Spoken

FAQs

What services are offered at The Iowa Clinic Indianola location?

The Iowa Clinic Indianola location offers Family Medicine and Primary Care.

Are same-day appointments available?

Yes, same-day appointments are available, though they encourage calling in advance.

What are the clinic hours?

Mon - Fri: 8am-4:30pm; Sat - Sun: Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Toprated Business (aggregated data): 3.4/5 (31 reviews)
  • Birdeye (via Google): 5.0/5 (1 review)

Patients praise

  • Some physicians are described as attentive and caring
  • Positive experiences with staff being helpful and friendly in certain instances

Common complaints

  • Complaints regarding front desk staff unprofessionalism
  • Perceived lack of communication or slow responsiveness regarding refills
  • Allegations of dismissive behavior regarding chronic pain management
  • Reports of missed diagnoses or refusal to see existing patients for certain concerns

"Front desk though - needs addressed and needs to attend some basic customer service training. I don’t enjoy hearing “oh my god” as if they were trying to “whisper” that to the person next to them. Very unprofessional."

Toprated Business (Anonymous Reviewer)

"Dr. Sutcliffe, Dr. Lehr, and Dr. Johnson are just wonderful. They listen to you and treat you as if you're the only one in the whole world that matter."

USCompanies (Anonymous Reviewer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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