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About

Summary: - The Iowa Clinic is a private, physician-owned multispecialty group based in West Des Moines, IA, with 4 offices in the Des Moines area. - Offers primary and specialty care across 40+ specialties; large network of 250+ physicians/providers; affiliated with local medical centers/hospitals. - Key details: Founded 1994; ~415 employees; annual revenue around $170M; headquarters at 5950 University Ave, West Des Moines. - Contact and access: main phone lines (e.g., +1 515-875-9000 / 515-875-9100); website iowaclinic.com; LinkedIn presence. - Note: The extracted content lists primary locations in West Des Moines, not a clinic explicitly named Indianola. If you’re seeking an Indianola-specific location, this page indicates Des Moines/West Des Moines-based offices and does not confirm an Indianola site.

Clinic Type

Family Medicine

Address

1504 North 1st Street, Indianola, IA 50125

Phone

515.875.9520

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 8am-4:30pm; Sat - Sun: Closed

Services Offered

  • Family Medicine
  • Primary Care
  • Urgent Care (nearby at West Des Moines Campus)

Team

  • Samuel Gastineau, DO — DO
  • Alexus Goodson, PA-C — PA-C
  • Megan Lehr, DO — DO

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Mon - Fri: 8am-4:30pm; Sat - Sun: Closed. Same day appointments available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Promallu (aggregated): 3.4/5 (31)
  • Birdeye (Google): 5/5 (1)

Patients praise

  • Some physicians are attentive and listen to patient concerns

Common complaints

  • Unprofessional front desk staff interactions
  • Slow refill request processing
  • Difficulty scheduling appointments
  • Concerns regarding diagnostic accuracy

"Front desk though - needs addressed and needs to attend some basic customer service training. I don’t enjoy hearing “oh my god” as if they were trying to “whisper” that to the person next to them. Very unprofessional."

Promallu User Review

"Doctors are alright. I had one doctor who leaned more towards “water and exercise can cure everything” and another doctor who just listened to your concerns and understood where you were coming from. Which was nice."

Promallu User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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