Indianola Family Medicine Clinic
Otolaryngology • Indianola, IA • 1 (Indianola) locations
Clinic Type
Otolaryngology
Address
1504 North 1st Street, Indianola, IA 50125
Phone
515.875.9520
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 8am-4:30pm; Sat - Sun: Closed
Telehealth
FollowMyHealth Portal
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at the Indianola location?
The Iowa Clinic Indianola location offers Family Medicine and Primary Care; West Des Moines Campus offers additional services.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MercyOne Indianola): 2.9/5 stars (81 reviews)
- Healthgrades (Dr. Candice Smith): 4.7/5 stars (11 reviews)
- Birdeye (Dr. Megan Lehr): 4.9/5 stars (65 reviews)
Patients praise
- providers described as caring, empathetic, and attentive listeners
- positive experiences with lab staff and clinical efficiency in some instances
- many patients express high satisfaction and trust in specific physicians and PAs
Common complaints
- reports of administrative issues, including billing errors and inaccurate patient records
- complaints regarding staff rudeness or lack of empathy
- dissatisfaction with diagnostic thoroughness from specific providers
"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians!"
— Patient review on LocalityBiz"Their rudeness and tactlessness caused me to write this. While I was an distraught mother, I was calm enough and level headed enough to recognize we were being treated unfairly."
— Patient review on Medicals-Health"Jordan provided excellent care. Her bedside manner is hard to find, I left wishing more providers were like her."
— Verified patient feedback via Ratings.MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vehicle crashes into Indianola healthcare clinic — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into Indianola healthcare clinic - AOL — May 5, 2026
- MercyOne South Des Moines Family Medicine and Urgent Care to transition services | MercyOne — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology clinics in Indianola
MercyOne is a nonprofit, Catholic-affiliated health system based in Des Moines, Iowa, operating hospitals, clinics, and health care facilities in Iowa and surrounding areas. It provides orthopedics and cardiology services, online access to medical records, test results, and appointments. MercyOne offers a no-cost annual adult health exam and is part of Trinity Health (formerly Mercy Health Network). If you’re seeking ENT (ear, nose, and throat) care in Indianola specifically, MercyOne may have multiple Iowa locations; however, the provided details do not list an Indianola ENT clinic. For Indianola ENT care, consider checking MercyOne’s Des Moines metro sites or contacting MercyOne’s Iowa locations to confirm ENT availability in Indianola. Phone: 515-247-3121. Headquarters: Des Moines, IA. Founded: 1998.
Beltone Hearing Care Center in Indianola, IA is part of Beltone, a long-established hearing health company (founded 1940) with a network of independent centers and a focus on hearing aid solutions. Beltone offers screenings, fittings, and aftercare through its U.S. network, backed by Beltone Hearing Care Foundation initiatives. For Indianola, you would typically visit a local Beltone Center that provides hearing evaluations and Beltone-branded hearing aids, with follow-up care available through Beltone’s nationwide support system. To confirm hours, services, and appointment availability in Indianola, IA, contact Beltone directly or use their site to locate the nearest Beltone Center.
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