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Clinic Type

Otolaryngology

Address

1504 North 1st Street, Indianola, IA 50125

Phone

515.875.9520

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 8am-4:30pm; Sat - Sun: Closed

Telehealth

FollowMyHealth Portal

Services Offered

  • Family Medicine
  • Primary Care
  • Otolaryngology (implied by user query, not confirmed on page)

Team

  • Samuel Gastineau, DO — DO (Physician)
  • Alexus Goodson — PA-C
  • Megan Lehr — DO

Insurance & Payment

Languages Spoken

FAQs

What services are offered at the Indianola location?

The Iowa Clinic Indianola location offers Family Medicine and Primary Care; West Des Moines Campus offers additional services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (MercyOne Indianola): 2.9/5 stars (81 reviews)
  • Healthgrades (Dr. Candice Smith): 4.7/5 stars (11 reviews)
  • Birdeye (Dr. Megan Lehr): 4.9/5 stars (65 reviews)

Patients praise

  • providers described as caring, empathetic, and attentive listeners
  • positive experiences with lab staff and clinical efficiency in some instances
  • many patients express high satisfaction and trust in specific physicians and PAs

Common complaints

  • reports of administrative issues, including billing errors and inaccurate patient records
  • complaints regarding staff rudeness or lack of empathy
  • dissatisfaction with diagnostic thoroughness from specific providers

"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians!"

Patient review on LocalityBiz

"Their rudeness and tactlessness caused me to write this. While I was an distraught mother, I was calm enough and level headed enough to recognize we were being treated unfairly."

Patient review on Medicals-Health

"Jordan provided excellent care. Her bedside manner is hard to find, I left wishing more providers were like her."

Verified patient feedback via Ratings.MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Indianola, IA·Otolaryngology

MercyOne is a nonprofit, Catholic-affiliated health system based in Des Moines, Iowa, operating hospitals, clinics, and health care facilities in Iowa and surrounding areas. It provides orthopedics and cardiology services, online access to medical records, test results, and appointments. MercyOne offers a no-cost annual adult health exam and is part of Trinity Health (formerly Mercy Health Network). If you’re seeking ENT (ear, nose, and throat) care in Indianola specifically, MercyOne may have multiple Iowa locations; however, the provided details do not list an Indianola ENT clinic. For Indianola ENT care, consider checking MercyOne’s Des Moines metro sites or contacting MercyOne’s Iowa locations to confirm ENT availability in Indianola. Phone: 515-247-3121. Headquarters: Des Moines, IA. Founded: 1998.

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Indianola, IA·Otolaryngology

Beltone Hearing Care Center in Indianola, IA is part of Beltone, a long-established hearing health company (founded 1940) with a network of independent centers and a focus on hearing aid solutions. Beltone offers screenings, fittings, and aftercare through its U.S. network, backed by Beltone Hearing Care Foundation initiatives. For Indianola, you would typically visit a local Beltone Center that provides hearing evaluations and Beltone-branded hearing aids, with follow-up care available through Beltone’s nationwide support system. To confirm hours, services, and appointment availability in Indianola, IA, contact Beltone directly or use their site to locate the nearest Beltone Center.

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