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Clinic Type

Substance Use Disorder Treatment

Address

1011 North Jefferson Way, Suite 800, Indianola, Polk, IA 50125

Phone

833-840-1202

Email

info@recovered.org

Opening Hours

Call 24/7 Free and Confidential

Telehealth

Yes (Telemedicine/telehealth therapy)

Services Offered

  • outpatient treatment
  • anger management
  • brief intervention
  • cognitive behavioral therapy
  • contingency management
  • motivational interviewing
  • relapse prevention
  • substance use disorder counseling
  • telemedicine/telehealth therapy
  • trauma-related counseling
  • substance use disorder education
  • smoking/vaping/tobacco cessation counseling
  • individual counseling
  • group counseling
  • family counseling
  • marital/couples counseling
  • employment counseling or training
  • transitional services including discharge planning
  • naloxone and overdose education

Insurance & Payment

  • Medicaid
  • private health insurance
  • cash or self-payment

They accept Medicaid, private health insurance and cash or self-payment as forms of payment for services offered

cash, self-pay, Medicaid, private insurance, Cash Pay, Self-Payment, Private Health Insurance

Languages Spoken

  • English

Current Offers

TrustScore and program info

FAQs

Does Choices Therapy Services LLC accept clients using MAT?

Accepts clients using MAT but prescribed elsewhere

Where are they located?

Choice Therapy Services LLC Indianola is located in Indianola, IA.

What types of treatment do they provide?

Outpatient treatment including anger management, brief intervention, cognitive behavioral therapy, contingency management and motivational interviewing.

Do they accept MAT?

Accepts clients using MAT but prescribed elsewhere.

Do they accept Medicaid or private insurance?

Yes, they accept Medicaid, private health insurance and cash or self-payment.

Awards & Accreditations

  • The Joint Commission accreditation
  • Recovered TrustScore 3.5/5

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 2.83/5 (9 reviews)
  • Indeed: 3.0/5 (6 reviews (employee))
  • Addiction Helpline America: 2.7/5 (7 reviews)
  • Recovered.org: 3.5/5 (TrustScore) (Not explicitly provided)

Patients praise

  • Some experiences noted therapists themselves as wonderful before they left
  • Offers a range of services including mental health, substance abuse, and court-mandated classes

Common complaints

  • Concerns regarding management and owner professionalism
  • Difficulties with billing processes and obtaining itemized statements
  • High staff turnover and therapist departures affecting continuity of care
  • Reports of unprofessionalism and rude front-desk interactions

"The therapist was wonderful - until she quit! However, dealing with the owner to get a statement was a nightmare! ... The owner is only concerned with bringing in money, not patient mental health."

Rehab.com user review

"Poorly managed, owner is pretty hard to work with. Underpays with little to no benefits. ... High turnover because of the above, as well. Do not recommend to work here or to be a client."

Indeed employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Indianola, IA·Substance Use Disorder Treatment

MercyOne is a nonprofit Catholic health system based in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and related care (orthopedics, cardiology) across Iowa and surrounding areas. The organization provides online access to medical records, test results, and appointments, and offers a yearly, no-cost adult exam. MercyOne employs about 2,526 people, with annual revenue around $2.5B. It was founded in 1998 (formerly Mercy Health Network) and operates under the MercyOne/ Mercy Health Network brand. The main headquarters is in Des Moines, IA, and the organization has a network of facilities in multiple Iowa locations. There is a specific event mentioned: the MercyOne House of Mercy Game Show Gala 2026 in which community leaders and celebrities participate; however, there’s no explicit listing for an Indianola location in the provided details. If you need directions or contact for Indianola, I can look up the nearest MercyOne facility there.

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