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About

VIP Urgent Care (Desert VIP Urgent Care) Overview for Indio/Home Insight - Service: Independent urgent care provider with walk-in access (no appointment needed). - Locations: 3 offices in the Coachella Valley, including Palm Desert and Palm Springs; no explicit Indio address listed. - Hours: Weekdays 8:00–8:00, Weekends/holidays 9:00–5:00. - Contact: Main phone numbers listed; general email vipurgentcare760@gmail.com. - Focus: Timely urgent care with minimal wait times, suitable for non-emergency medical needs. Notes for your specific query (Home Indio): The provided information does not show a dedicated Indio location. If you’re looking for VIP Urgent Care services near Indio, consider visiting or calling the Palm Desert or Palm Springs offices, which are their confirmed Coachella Valley locations. For exact Indio accessibility or potential new openings, you may want to contact them directly.

Clinic Type

Immediate Care (multi-location group)

Address

Palm Springs: 100 S. Sunrise Way, Palm Springs, CA 92262; Palm Desert: 72630 Fred Waring Drive, Palm Desert, CA 92260; Indio: 81930 Highway 111, Indio, CA 92201

Phone

760-969-5999

Email

bianca@vipuc.net

Opening Hours

Palm Desert, Palm Springs, and Indio locations open Monday through Friday 8 am – 8 pm and weekends 9 am – 5 pm

Services Offered

  • Urgent care
  • Acute illness & injuries
  • X-rays
  • Lab testing
  • Physicals
  • Infant and Other Services

Technology & Equipment

  • X-ray
  • Lab Testing
  • Physicals

Team

  • VIP Urgent Care Team, — — Staff

Insurance & Payment

  • Most Insurances Accepted

Languages Spoken

  • English

Pricing

  • Average wait time 30-45 minutes (may vary)

Current Offers

Ribbon Cutting and Grand Opening Party

FAQs

Do I need an appointment?

No appointment needed.

What services are available at VIP Urgent Care?

Urgent care services including acute illnesses, injuries, X-rays, lab testing, and physicals.

What services are provided?

Acute illness & injuries, X-rays, Lab Testing, Physicals, Infant and other services.

What are the wait times?

Average wait time is 30-45 minutes but can vary.

Commitments

  • No appointment needed
  • Short wait times
  • Most insurances accepted
  • Friendly staff

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google: 2.8/5 (57 reviews)
  • Birdeye (Aggregate): 2.9/5 (149 reviews (combined across locations))

Patients praise

  • Friendly and attentive staff members
  • Efficient and fast service (for some)
  • Helpful medical treatment and diagnosis
  • Clean and professional environment

Common complaints

  • Long wait times
  • Inconsistent staff professionalism
  • Poor communication regarding medical history or allergies
  • Administrative process concerns

"I went to Indio VIP and had an amazing experience from check in with Alan and Monique. the back office staff Citlaly and Tom were very attentive to my needs."

Yelp User Review

"I waited 3 hours with a big gash in my head and blood running down my face, and then 1+ hours for a follow-up, which I had an appointment for, all for a total of about 3 minutes with the doctor (or PA)."

Apple Maps User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Indio, CA·Immediate Care

Carbon Health offers urgent care services including in-person and virtual visits, with testing (cold, flu, COVID) and treatment, plus related primary care and telemedicine. While Carbon Health operates nationwide with clinics and virtual care, the provided locations show a list of U.S. offices; there is no Indio, CA-specific office listed in the data excerpt. If you’re seeking urgent care in Indio, Carbon Health may be available via virtual urgent care or nearby California locations, and you can book through carbonhealth.com or contact support for local options. Note: Carbon Health filed for Chapter 11 in Feb 2026 and is moving to restructure debt.

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Indio, CA·Immediate Care

Desert Oasis Healthcare (DOHC) provides primary care and urgent/Immediate Care services across the desert communities of California. Key details for Immediate Care in Indio, CA: - DOHC operates 4 Immediate Care Centers: Indio, Palm Desert, Palm Springs, and Yucca Valley. - Indio location likely serves as an Immediate Care option for non-emergency medical needs, with DOHC’s network of primary care physicians and ancillary providers. - DOHC has multiple offices in the Coachella Valley (Palm Springs, Bermuda Dunes, Indio, Rancho Mirage, Yucca Valley) and HQ at 275 N. El Cielo Rd., Palm Springs, CA 92262. If you’re seeking Immediate Care in Indio, DOHC is the local option within the Desert Oasis Healthcare network. Consider confirming hours of operation and whether walk-in capacity is available at the Indio center.

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