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About

Summary: The Riverside University Health System (RUHS) is a U.S. government healthcare agency based in Moreno Valley, California, with multiple facilities in Riverside. It operates as a hospital/healthcare organization offering behavioral health services, long-term care, mental health plans, and patient rights protections. It has 4 offices in the United States (all in California: Riverside and Moreno Valley), and a staff size of about 1,035. The organization is active and publicly accessible via ruhealth.org, with a LinkedIn presence and general contact at chawebmaster@rivcocha.org or +1 951-358-5000. The provided data does not indicate a specific Indio location for RUHS; the listed offices are in Riverside and Moreno Valley, CA.

Clinic Type

Neurology

Address

Indio, California (Community Health Center / Riverside University Health System)

Phone

(951) 358-6900

Email

Opening Hours

Mon-Fri 7:30 am–6:30 pm; Sat 7:30 am–6:30 pm; Sun Closed

Services Offered

  • Neurology
  • Brain Injury Medicine
  • Psychiatry
  • Preventive care
  • Specialized treatment
  • Comprehensive medical services in one location

Team

  • Danae B. Smart, Neurology/Brain Injury Medicine (and Psychiatry mentioned) — MD
  • Todd A. Dawson, Neurology/Brain Injury Medicine (and Psychiatry mentioned) — MD

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Opening Friday at 7:30 am and continuously 7:30 am–6:30 pm Monday through Friday; Saturday 7:30 am–6:30 pm; Sunday closed.

Awards & Accreditations

  • Ranked in top 20% of Community Health Centers for clinical quality measures by HRSA for three consecutive years
  • Advancing HIT for Quality
  • Health Disparities Reducer
  • Health Center Quality Leader
  • Access Enhancer

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Riverside University Health System-Medical Center): Patient Experience: 63% would definitely recommend; 64% gave rating of 9 or 10 (HCAHPS-based) (not stated)
  • HelpConnectUsa (Indio Community Health Center - RUHS): 3/5 (31 reviews)
  • Yelp (Indio Community Health Center): not stated (page shows individual reviews; highlight includes positive feedback) (not stated)

Patients praise

  • Staff and specific providers described positively on Yelp
  • Patient experience measures include a majority indicating they would recommend (Healthgrades/HCAHPS)
  • Community health center is presented as part of RUHS with accessible location info (official RUHS pages)

Common complaints

  • Lower-than-national-average patient experience indicators on Healthgrades/HCAHPS (3% lower)
  • Some provider/patient experiences described as unprofessional or incompetent on Healthgrades provider reviews (hospital page contains negative review excerpts)
  • Overall rating on HelpConnectUsa is 3/5 (moderate)

"“The staff here are the greatest and help you in anyway . Dr. Kramer is the best Dr. around.He will help get what you need and will give you his advice.”"

Yelp review excerpt for “Indio Community Health Center”

"“Doctor doesn't fully examine you… The staff is Totally incompetent.”"

Healthgrades page includes negative provider review excerpts for RUHS Medical Center

"“Patient experience measures… based on HCAHPS survey data…”; “Patients who gave a rating of 9 or 10… 3% lower than the national average” and “Would definitely recommend… 3% lower than the national average.”"

Healthgrades patient experience section for RUHS Medical Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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