Find Urgent Care and Express Care at UnityPoint Health
Urgent Care • Iowa City, IA • Since 1995
About
Summary: UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin. If you’re looking for Urgent Care and Express Care options in Iowa City, you’ll want to check UnityPoint Health’s Iowa City locations or nearby Urgent/Express Care facilities within the network. Notable details: - Headquarters: West Des Moines, IA - Areas served: Iowa, Illinois, Wisconsin - Services: urgent care, primary care, emergency care, virtual care, hospitals, clinics, home care - Website: unitypoint.org - Main contact numbers listed for general inquiries: 515-241-6161 or 1-877-224-4430 Next steps: - Visit unitypoint.org and use the site’s location finder to search for “Urgent Care” or “Express Care” in Iowa City or the surrounding area. - Call the general patient line above for assistance locating the nearest urgent/express care facility within the UnityPoint Health network.
Clinic Type
Urgent Care
Address
1776 West Lakes Parkway,, West Des Moines, IA 50266, US
Phone
911
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Walk-in care clinics available daily, after hours and on holidays; Urgent Care is available after hours, weekends and holidays.
Emergency Care
Not a replacement for emergency department; directs serious conditions to ED or 911.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What illnesses/injuries do urgent care clinics treat?
Minor medical problems and injuries that are not life-threatening; examples include allergies, burns, colds, coughs, cuts (stitches), earaches, fevers, fractures (X-ray on-site at most locations), infections, sore throats, sprains (including sprained ankles, X-ray on-site at most locations), urinary tract infections, yeast infections, and certain rapid tests.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (UnityPoint Clinic overall): 2.5/5 (143 reviews) (143)
- Birdeye (UnityPoint Clinic Urgent Care): 2.6/5 (58 reviews) (58)
- Google (UnityPoint Clinic - Express, Jordan Creek): 3.2/5 (108 reviews) (108)
Patients praise
- Clean and modern facilities
- Friendly and professional nurses and practitioners in many interactions
- Helpful online booking and scheduling options
- Convenient locations and consistent operating hours
- Effective treatment for non-emergency conditions
Common complaints
- Long wait times, even with appointments
- Confusing "walk-in" versus "appointment-only" scheduling processes
- Occasional reports of rude, dismissive, or unprofessional staff at front desks
- Inconsistent care quality, with some patients feeling rushed or not fully examined
- Communication challenges between staff and patients
"'Walk-in clinic' has turned into a complete lie. You cannot walk in... Labeling this as 'walk-in' is actually just a bold face lie and misleading."
— LocalityBiz review"I've been to this clinic several times and I've always received competent and usually timely service... This will be my urgent care facility from today going forward."
— LocalityBiz review"Customer feedback indicates that UnityPoint Clinic – Express (North Crossing) generally garners praise for its convenient location, attentive staff, and prompt service... Other considerations include occasional reports of rude or dismissive attitudes."
— Wheree summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UnityPoint Clinic Urgent Care - Dakota Dunes
- Urgent Care in Ankeny - Find a Provider or Specialist at UnityPoint Health — Feb 11, 2026
- Urgent Care in Bettendorf - Find a Provider or Specialist at UnityPoint Health
- Urgent Care in Ankeny, IA'' - Find a Physician or Specialist — Apr 17, 2026
- UI Health Care establishes consistent Quick Care, Urgent Care hours beginning July 5 | University of Iowa Health Care — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Iowa City
Summary: - The page is about University of Iowa Health Care (UI Health Care), a private, educational hospital system based in Iowa City, IA (founded 1904; 3 US offices; HQ at 200 Hawkins Dr). - It highlights UI Health Care as a provider of primary and specialty care, its research mission, and training for health care professionals. - Key facts: 4,107 employees, annual revenue $24.2M; serves as an educational institution with a focus on biomedical research and workforce education. - Contact: info@uihealthcare.org; main phone: 1-319-356-1616 (or +1 319 335 3678). - Online presence: uihealthcare.org; LinkedIn: /company/university-of-iowa-health-care. Note: The user’s query mentions “Iowa City - Scott Boulevard - Urgent Care - MyChart Iowa City.” The provided page confirms UI Health Care as the Iowa City health system and suggests contact points, but does not specify Urgent Care locations on Scott Boulevard or MyChart details. For urgent care on Scott Boulevard or MyChart access, please consult UI Health Care’s site or call the main lines to obtain the exact clinic location, hours, and MyChart login information.
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