Northpointe Behavioral Health
Behavioral Health • Iron Mountain, MI • Multiple locations (Kingsford, Iron River, Menominee) + Dickinson/Iron/Menominee Clinical Office locations for walk-in screenings locations
About
Summary: Northpointe Behavioral Healthcare System is a government-funded community mental health provider serving adults, children, and families with serious mental illness and developmental disabilities in Dickinson, Iron, and Menominee Counties. They operate 6 offices in the United States, including locations in Iron River, Kingsford (HQ), Menominee, and nearby towns in Michigan. Services include emergency services, residential settings, and person-centered behavioral health care, plus self-determination services. Main contact options include multiple phone numbers and confidential access screenings. Headquarters: Kingsford, Michigan.
Clinic Type
Behavioral Health
Address
Presents multiple locations (Kingsford, Iron River, Menominee) with walk-in crisis screenings at Dickinson, Iron, and Menominee Clinical Office locations Mon-Fri 8am–4pm; no single street address and zip provided on the page
Phone
1-800-750-0522
info@northwoodsaba.com
Opening Hours
Monday-Friday from 8 am to 4 pm (office hours mentioned); 24/7 crisis line; crisis screenings available 24/7
Website
Telehealth
Not specified on page
Emergency Care
Emergency and Crisis Services; Crisis screenings available 24/7; Walk-in Crisis Screenings at certain locations Mon-Fri 8am-4pm
Services Offered
Team
Insurance & Payment
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No one will be denied access to services due to inability to pay; sliding fee schedule based on family size and income
Sliding fee scale based on family size and income, No one denied access due to inability to pay, Sliding fee scale, Financial assistance based on income/household size
Languages Spoken
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Pricing
FAQs
What is the crisis line number?
Northpointe Crisis Line ~ 1-800-750-0522
What are the crisis screening hours?
CRISIS SCREENINGS are available 24 hours / 7 days a week.
How can I contact Northpointe for crisis support?
Contact Northpointe at 1-800-750-0522.
Are there any payment considerations or discounts?
No one will be denied access to services due to inability to pay; there is a discounted/sliding fee schedule based on family size and income.
Where are the crisis screenings offered?
Nearest Emergency Department locations in Iron River, Iron Mountain, Escanaba, & Menominee; Walk-in Crisis Screenings at Dickinson, Iron, and Menominee Clinical Office locations Monday-Friday 8am–4pm.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com (Iron River location): 2.4/5 (5 reviews)
- Rehab.com (Kingsford location): 1.92/5 (12 reviews)
Patients praise
- Some previous clients have expressed satisfaction with the caring staff and program effectiveness
Common complaints
- Concerns regarding the effectiveness of crisis management and pre-hospitalization screenings
- Reports of unprofessional or unqualified staff interactions
- Complaints about medication management and administrative processes for disability cases
- Internal workplace culture issues including claims of toxic cliques and unfair rule application
"Literally will put people in positions of running out of medications..."
— Rehab.com review"Tying up law enforcement officers for days at time while waiting for patient screenings and hospital beds to become available is not effective..."
— Iron Mountain Daily News report on county official concernsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- County boards get update on mental health services | News, Sports, Jobs - The Daily News — Mar 16, 2026
- Northpointe director offers information on mental health services | News, Sports, Jobs - The Daily News — Nov 14, 2025
- Dickinson joins protest against mental health contract bidding | News, Sports, Jobs - The Daily News — Dec 13, 2025
- Dickinson defers on objecting to mental health services shakeup | News, Sports, Jobs - The Daily News — Jul 19, 2025
- UP health care professionals explain coverage and costs of inpatient psychiatric treatment — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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