Mercy Health — Irvine Primary Care
Primary Care • Irvine, CA
Clinic Type
Primary Care
Address
1100 Richmond Rd.
Phone
606-723-7771
emailCompliance@BSMHealth.org
Opening Hours
8:30 am - 5:00 pm
Services Offered
Insurance & Payment
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Not specified on page
Languages Spoken
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FAQs
What services are offered at Mercy Health — Irvine Primary Care?
Our primary care providers offer compassionate, high-quality care focused on preventive medicine and treating common conditions such as diabetes, flu and minor injuries.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mercy Health (Dr. Josie Pippin): 4.9 out of 5 stars (109 ratings) (24 reviews)
- Mercy Health (Dr. Maher Kassis): 4.8 out of 5 stars (155 ratings) (21 reviews)
Patients praise
- Compassionate and caring individual physicians
- Thoroughness in medical exams
- Friendly and helpful support staff
Common complaints
- Long wait times at the office
- Perceived dismissiveness of medical staff
- Concerns regarding communication between staff and patients
- Dissatisfaction with administrative or billing processes
"Billie Kelly is an amazing Dr. She takes time to listen to any questions you have and she tries her best to genuinely help you. The wait times at the office are a bit long but it's so worth it for the amazing care you'll receive."
— LocalityBiz Review"Worst experience I have ever had at a medical provider. ... Their staff is very dismissive... I recently went in for an issue and they didn't listen to anything I said..."
— LocalityBiz Review (regarding related Marcum and Wallace Hospital)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Find a Doctor | Physician Search - Mercy Health — Feb 28, 2026
- Billie J Kelley, APRN-CNP | Irvine, KY | Primary Care - Mercy Health — Mar 15, 2026
- Certified Medical Assistant (CMA) – Irvine Primary Care - LinkedIn — Jun 11, 2026
- Mercy Health - Marcum and Wallace Hospital | Local Connections™ — Oct 30, 2025
Information sourced from the clinic's website as of July 10, 2026.
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