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About

Baylor Scott & White Medical Center – Irving is part of the nonprofit Baylor Scott & White Health system, a large Texas-based healthcare network founded in 1903 and headquartered in Dallas. The center provides comprehensive cancer care as part of its broad specialty services, which include primary care, women’s health, pediatrics, cardiology, orthopedics, neurology, imaging, surgery, and urgent care. The system operates multiple hospitals, clinics, and imaging/pharmacy/rehabilitation centers across the region, employing thousands of staff and reporting annual revenue around $10.5 billion. It has expanded via multiple acquisitions, including Baylor All Saints Medical Center and Baylor University Medical Center. For patients, the Irving location offers access to cancer screening, diagnosis, treatment options, and support within a large, integrated network.

Clinic Type

Cancer Care

Address

Baylor Scott & White Medical Center – Irving, Irving, TX

Phone

+1 972-990-4300

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cancer care
  • Radiation therapy
  • Breast Center
  • Oncology
  • Medical, surgical, and radiation oncology
  • Skin Cancer Center
  • Genetic counseling
  • Mammography and breast imaging
  • Clinical trials
  • Nurse navigator
  • Multidisciplinary cancer care team
  • Diagnostic testing
  • Support services
  • Biopsy services
  • Targeted therapy
  • Immunotherapy
  • Plastic surgery related to cancer care
  • Sentinel lymph node biopsy

Technology & Equipment

  • Imaging and radiology (mammogram and breast imaging)
  • Radiation therapy technologies
  • Genetic counseling services
  • Clinical trials

Team

  • Oncology Nurse Navigator, Oncology certified-nurse — Nurse navigator for cancer patients and families

Insurance & Payment

Estimate your cost of care, Billing and registration tools (online)

Languages Spoken

Awards & Accreditations

  • Accreditation with Commendation by the Commission on Cancer
  • Accreditation by the National Accreditation Program for Breast Centers
  • Accreditation with Commendation by the National Accreditation Program for Breast Centers

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs (via CMS HCAHPS): 3 out of 5 stars (overall hospital rating) (751 patient surveys (CMS HCAHPS))
  • Healthgrades: 75% of patients would recommend (10% higher than national average)
  • Birdeye (Emergency Room specifically): 4.2 out of 5 stars (1,662 reviews)

Patients praise

  • Accredited cancer care services with specialized nurse navigators
  • High cleanliness ratings
  • Patients who felt cared for by medical staff
  • Quiet hospital environment
  • "High Performing" ratings for certain cancer procedures like colon cancer surgery

Common complaints

  • Long emergency room wait times
  • Concerns regarding staff responsiveness and communication
  • Billing and insurance-related complaints
  • Negative experiences with labor and delivery staff

"I was treated professionally and in a timely manner... Each and every one of the nurses, doctors, techs saw to my every need... Everyone was kind and caring."

MedicalRecords.com review

"What was supposed to be the happiest time of my life was ruined by this place. Nurses were rude, unprofessional and unhelpful."

MedicalRecords.com review regarding Labor and Delivery

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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