Live
Read more

About

Summary: Medical City Las Colinas is a full-service acute-care hospital in Irving, TX, offering 24/7 emergency services and trauma care. The facility is a Level II Neonatal ICU and a Primary Stroke Center, with robotic surgery and a wide range of services. The campus emphasizes patient safety and comfort with private rooms, concierge service, and modern amenities. It collaborates with over 400 physicians and is part of the Medical City network. Address: 6800 North MacArthur Blvd, Irving, TX 75039. Phone: (972) 969-2000 / (844) 706-8773.

Clinic Type

Emergency Medicine

Address

6800 N. MacArthur Boulevard, Irving, TX 75039

Phone

972-969-2000

Email

PARA.HCARecordsRequestTX@hcahealthcare.com

Opening Hours

Open 24 hours a day, seven days a week, 365 days a year

Emergency Care

Emergency care for adults and children, Level III Trauma Center, Primary Stroke Center

Services Offered

  • Emergency care
  • Pediatric emergency care
  • Level III trauma center
  • Primary stroke center
  • Fast Track emergency department
  • 24/7 ER
  • Diagnostic testing and imaging
  • Trauma resuscitation
  • Trauma operating rooms
  • ICU
  • Orthopedic surgery
  • Interventional radiology
  • Laboratory services
  • Radiology
  • Blood bank
  • Family-centered emergency care

Technology & Equipment

  • Advanced diagnostic testing and imaging
  • Up-to-date technology for critical condition management

Team

  • Emergency physicians, Board-certified — Physicians

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the ER hours?

The ER is open 24 hours a day, seven days a week.

Is Medical City Las Colinas equipped for pediatric emergencies?

Yes, the ER provides specialized pediatric care and has pediatric emergency capabilities.

What trauma designation does the ER have?

It is designated a Level III Trauma Center by the Texas Department of State Health Services (2020).

Does the ER treat stroke patients?

Yes, Medical City Las Colinas is a certified Primary Stroke Center by The Joint Commission and has processes to treat stroke symptoms.

Where is the ER located within the hospital?

The ER is at the front of the building, near the parking lot entrance on MacArthur Boulevard.

Awards & Accreditations

  • Level III Trauma Center designation (Texas Department of State Health Services, 2020)
  • Certified Primary Stroke Center by The Joint Commission
  • Daisy Award (ER nurse recognition)
  • Level III Trauma Center designation by the Texas Department of State Health Services (2020)
  • Primary Stroke Center certified by The Joint Commission
  • Daisy Award for a nurse (example recognition)

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3/5 (3,508 reviews)
  • U.S. News & World Report: 2/5 (Patient Experience)
  • Vivian Health: 3.7/5 (13 reviews)

Patients praise

  • Supportive care in specific departments like Cath Lab
  • Knowledgeable staff interactions in isolated instances

Common complaints

  • Long emergency room wait times
  • Perceived lack of communication from medical staff
  • Rude or unresponsive nursing/support staff
  • Unnecessary procedures or inadequate examinations

"The other times we were never triaged and just sat in the ER waiting area bleeding or screaming in pain until we couldn't wait any longer. One time we sat there for 8 hours."

HospitalStats.org user submission

"Emergency doctor C. Gianopulos DID NOT FIND even 1 MINUTE to examine me!!! ... My attempts to talk to doctor were blocked by nurse in a very rude way."

Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More emergency medicine clinics in Irving

Irving, TX·Emergency Medicine

VerifiedOnline bookingEmergency care
Irving, TX·Emergency Medicine

VerifiedOnline bookingEmergency care

See all emergency medicine clinics in Irving

Comparing your options?

See other emergency medicine clinics in Irving, or search the full directory by insurance, ratings, and more.

More Emergency Medicine Clinics