Irving Primary Care Doctors & Providers - Texas Health Resources
Primary Care • Irving, TX • Since 2011 • 1 (Irving doctor’s clinic in Las Colinas on Sierra Dr near Royal Ln) locations
About
Summary for user query: Irving Primary Care Doctors & Providers - Texas Health Resources Irving - Texas Health Physicians Group (THPG) is a nonprofit, part of Texas Health Resources, offering primary care and specialty medical services across North Texas with multiple clinics and a large network of providers. - THPG Overview: - Over 800 physician and mid-level providers - 220+ clinics - Network includes services like sleep lab, infusion, and diagnostic imaging - About 2,000+ support staff - Headquartered in Arlington, TX; presence includes North Texas and relationships with broader Texas Health Resources system - Key benefits for patients/providers: improved safety, better outcomes, increased efficiency; includes management services, group purchasing power, quality/pay-for-performance programs, patient Navigator/referral coordination, and marketing support. - Notable details: - Industry: Medical Practices; Type: Nonprofit - Founded: 2011; Headquarters: Arlington, TX - Main contact: general numbers such as 800-916-8080 or 972-981-7589 - Website: texashealth.org/thpg - Locations: multiple across North Texas (examples include Arlington HQ and Denton/Dallas areas) - Relevance to Irving: THPG has a presence in North Texas with clinics and primary care providers; for specifically Irving, you may find THPG-affiliated primary care offices within the North Texas network or Texas Health Resources’ broader Irving-area offerings. If you need exact Irving-based THPG providers, I can search for THPG clinics or THR primary care practices specifically in Irving.
Clinic Type
Primary Care
Address
Irving, TX (Las Colinas on Sierra Dr near Royal Ln)
Phone
+1-800-916-8080
TexasHealthResources@TexasHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (provider): 5.0 star rating (184 reviews); noted appointment booking/scheduling and staff responsiveness issues in some reviews (184 reviews)
- localguideworld.com (Texas Health Family Care - Irving): 2.6 (42 reviews) (42 reviews (overall rating shown))
- Texas Health Physicians Group (Texas Health website - methodology, not a numeric rating): Patient surveys shared with providers to improve care (no star rating shown in source)
- Birdeye (Texas Health Physicians Group - Flower Mound): 1.0 (1 review) (1 review)
Patients praise
- Providers and experiences described as attentive and listening to patient concerns (example: Christian Sotelo)
- Communication during scheduling/phone interactions described positively by some reviewers (example: Christian Sotelo)
Common complaints
- Scheduling/appointment rescheduling difficulties and call-center delays (example: Dr. Jennifer Moreira review mentions call lasting longer and inability to reschedule)
- Unprofessional or unresponsive front desk/staff and lack of follow-up (Texas Health Family Care Irving review examples)
- Rushed appointments / not answering questions / staff friendliness issues (appears in Healthgrades review excerpts)
"“I am very pleased to have Dr. Christian Sotelo as my primary physician. It was very attentive and listened to all concerns I had.”"
— TexasHealth.org page: Irving Primary Care Doctors & Providers (review excerpt for Christian Sotelo)"“Would love to have seen Dr Moreira, but Baylor’s call center made it impossible to reschedule my appointment… I canceled my first appointment and told them I would find a PCP outside of Baylor.”"
— Healthgrades review excerpt for Dr. Jennifer Moreira"“Shruti Shah is a wonderful doctor, but unfortunately that does not make up for the terrible, incredibly unprofessional service from her staff…”"
— localguideworld.com (Texas Health Family Care - Irving) review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nisha A. Abraham, NP - Nurse Practitioner in Irving, TX — May 14, 2026
- Dr. Kapil Passi, MD - Internal Medicine Physician in Irving, TX — May 14, 2026
- Neha Sharma, NP - Nurse Practitioner in Irving, TX — May 14, 2026
- Dr. Franklin O. Heredia - Internal Medicine Physician in Irving, TX — May 14, 2026
- Mini V. Philip, NP - Nurse Practitioner in Irving, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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