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About

Baylor Scott & White Urgent Care – Irving is part of the Baylor Scott & White Health system, a large nonprofit healthcare organization based in Dallas, Texas. The Irving location offers urgent care services as part of a network that includes primary care, specialty clinics, hospitals, imaging, and other healthcare facilities. The system formed in 2013 from a merger and operates over 50 hospitals and 800+ sites nationwide, with a broad range of services including emergency, orthopedics, cardiology, women's health, pediatrics, and more. Note: In 2026, the system announced discontinuing Medicaid and certain individual marketplace plans in Texas, impacting some patients and staff.

Clinic Type

Urgent Care

Address

Urgent Care – Irving on the Baylor Scott & White Medical Campus, off West Airport Freeway (183) and North MacArthur Boulevard, Irving, TX

Phone

972.817.1440

Email

BSWH@Healthmark-Group.com

Opening Hours

Monday:8:00am - 8:00pm; Tuesday:8:00am - 8:00pm; Wednesday:8:00am - 8:00pm; Thursday:8:00am - 8:00pm; Friday:8:00am - 8:00pm; Saturday:8:00am - 8:00pm; Sunday:12:00pm - 5:00pm

Telehealth

Virtual urgent care available 24/7 via MyBSWHealth (virtual doctor visits and eVisits)

Emergency Care

Nearby 24-hour ER at Baylor Scott & White Medical Center – Irving (on same campus)

Services Offered

  • Urgent Care
  • Walk-in Clinic
  • Pediatric care
  • Onsite X-ray
  • onsite lab testing
  • MyBSWHealth appointment scheduling
  • Symptom checker

Technology & Equipment

  • X-ray on site
  • Onsite lab testing
  • MyBSWHealth app

Insurance & Payment

  • Most major insurance providers, including HMOs, PPOs and Medicare

Not specified beyond mention of major providers; self-pay option available

Self-pay, Insurance, MyBSWHealth for scheduling and viewing costs

Languages Spoken

  • English

FAQs

Is there walk-in availability?

Yes, walk-ins are welcome; scheduling online via MyBSWHealth is also available.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 4.5 out of 5 stars (Approximately 80 reviews on BestProsInTown)

Patients praise

  • Generally fast and efficient service
  • Thorough and caring medical care reported by many patients
  • Convenient appointment scheduling and same-day availability
  • Clean and organized facility
  • Friendly and professional staff interactions

Common complaints

  • Perceived lack of attention or rushing by some medical staff
  • Reports of unexpected early closures despite posted hours
  • Some staff members described as rude or unhelpful in isolated instances

"The nurse and physician who helped me were amazing! I had some of most thorough and responsive care that I’ve ever experienced."

LocalityBiz User Review

"Arrived at 7:45 to have my daughter seen, only to find out that they were closed, lights off. The sign says open until 8pm, you should put a sign up if you're closing early."

LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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