Palliative Care Program | University of Michigan Health
Hospice & Palliative Medicine • Ishpeming, MI • Four outpatient clinic locations locations
Clinic Type
Hospice & Palliative Medicine
Address
—
Phone
(734) 764-6831
mzedro@med.umich.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 80% patient experience rating (5% above national average) (Based on HCAHPS survey data)
- WebMD (for individual provider): 4.5/5 average provider rating (16 ratings)
Patients praise
- many patients praise the professionalism, empathy, and availability of specific physicians and nursing staff
- positive experiences in specialized departments such as OB and for routine procedures
- favorable ratings for cleanliness and overall patient satisfaction compared to national averages
Common complaints
- concerns regarding communication and professionalism of some nursing and administrative staff
- reports of slow follow-up on test results
- frustration with scheduling processes and appointment cancellations
- perceived inadequacy of emergency room staffing levels during busy periods
"I had a great experience at Bells OB unit to deliver my baby. All the nurses were nice, personable, patient and explained everything adequately."
— LocalityBiz review"One nurse treated us nicely while the other was extremely patronizing. If a massive multi-patient emergency occurred, I am convinced there is no way that this ER could have handled it."
— Yellow Pages / HelpYouAchieve reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lillian Chiang Min MD | University of Michigan Health — Sep 1, 2025
- Caregivers workshop planned | News, Sports, Jobs - The Mining Journal — Jul 8, 2026
- U.P. Home Health and Hospice reach veteran program's 3rd level — Mar 3, 2026
- West End Health Foundation Awards $15,000 Grant to Trillium House - West End Health Foundation — Dec 15, 2025
- Hospice program gives veterans final salute from fellow Michigan veterans - Bridge Michigan — Jun 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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