Welcome to Audiology Clinic at Racker | Ithaca, NY
Audiology • Ithaca, NY
Clinic Type
Audiology
Address
—
Phone
6078829047
info@racker.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What services does the Audiology Clinic at Racker provide?
Providing comprehensive hearing services for everyone in the Ithaca area for over 25 years.
Who is the audiologist at the clinic?
Monica Brace Van Houten, Au.D.
Do you work with patients of all ages and abilities?
Yes, we work with people of all ages and abilities and tailor care to individual needs.
Is there continuity of care with a single audiologist?
Yes, there is a single audiologist on staff, so you’ll have the benefit of continuity of care.
What is the intake and evaluation process like?
Our audiologist discusses your hearing goals, performs a complete hearing evaluation with tests, and provides appropriate recommendations.
What if I’m a candidate for hearing aids?
If you’re a good candidate and want to trial them, we’ll review options and schedule a fitting.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthy Hearing: 3.8 out of 5 stars (5 reviews)
Patients praise
- Staff described as pleasant, helpful, caring, and understanding
- Professional service, particularly in fitting and adjusting hearing devices
- Patients reported improvement in quality of life with hearing aids provided by the clinic
- Efficient COVID protocols
Common complaints
- Perceived as unprofessional due to a "hard sell" experience regarding hearing aids
- Lack of independent, neutral advice reported by some patients
"This was more of a hard sell than what we've gotten from hearing aid places that are more openly just trying to sell you a hearing aid. This was a very, very unprofessional experience for us and I've actually mentioned it to several people and they were shocked as well."
— Healthy Hearing (Rhoda M.)"Was amazed at the caring and understanding of the staff.... And so happy with my new hearing aids..."
— Audiology Clinic at Racker website reviews"Monica and Kim were conscientious with COVID protocols, but also made the experience of being tested for hearing aids relaxed and easy."
— Audiology Clinic at Racker website testimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- TOP 10 BEST Audiologist near Waverly, NY 14892 - Yelp — Jan 31, 2026
- Trunk R' Treat – Cortland - Racker.org — Oct 21, 2025
- Audiologist in Ithaca NY | Timeless Hearing — Dec 16, 2025
- Department of Speech-Language Pathology and Audiology | Ithaca ... — Jan 22, 2026
- Ithaca Baseball Heads to Cortland Sunday, Oct. 12, for Charity Exhibition Mini-Series - Ithaca College Athletics — Oct 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More audiology clinics in Ithaca
Timeless Hearing is a private medical practice providing audiology and hearing healthcare in upstate New York, including tinnitus treatment, hearing evaluations, ear wax removal, and pediatric services. Headquartered in Cortland, NY, the company operates four offices across New York (Cortland, Vestal, Elmira, and Cortland Tompkins area) and has been serving since 2002. They offer expert audiology services for seniors, baby boomers, and general hearing health, with multiple contact numbers and a public presence on LinkedIn. For Ithaca-specific needs, they have documented activity and community involvement in the region, indicating they serve or collaborate with neighboring areas, though Ithaca is not listed as a separate office location. If you’re seeking an audiologist near Ithaca, contact Timeless Hearing at their Cortland or Vestal locations to confirm local appointment availability or inquire about Ithaca-area referrals.
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