Cayuga Health | Orthopedics
Orthopedics • Ithaca, NY • three locations: main campus Same-day Surgery Center, Surgicare on Arrowwood Drive, Schuyler Hospital in Montour Falls locations
About
Cayuga Health System is a nonprofit healthcare network formed by joining Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls) to provide integrated, community-centered care across the Finger Lakes and central New York. Headquartered in Ithaca, NY, it operates three offices in the U.S. (Ithaca HQ, Watkins Glen, and another Ithaca location). The system emphasizes orthopedic services among its offerings, and has won Finger Lakes Favorites awards including Best Hospital, Best Cardiology, and Best Orthopedic/Surger y categories. It employs about 782 staff. Website: cayugahealth.org.
Clinic Type
Orthopedics
Address
Ithaca, New York, US
Phone
607-241-1111
info@schuylerhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com (Dr. Deidre Blake): 3.7 out of 5 stars (23 ratings) (23 ratings (12 written reviews))
- Healthgrades/WebMD (Dr. Benjamin Donohue): 2.7 out of 5 stars (9 ratings) (9 ratings (8 written reviews on Healthgrades; 3 reviews on WebMD))
- U.S. News & World Report (Dr. Benjamin Donohue): 4 out of 5 (72 ratings) (72 ratings)
Patients praise
- Strong clinical expertise and high regard for surgical skills, particularly in joint replacement and orthopedics
- Many patients report successful outcomes, restored mobility, and improved quality of life
- Caring demeanor and thorough explanations noted by satisfied patients in complex medical situations
- Local reputation as a primary, trusted resource for orthopedic care in the Ithaca region
Common complaints
- Concerns regarding communication and bedside manner, with some patients describing providers as rushed or dismissive
- Scheduling challenges and high demand leading to difficulty accessing appointments during peak times
- Complaints regarding administrative processes, billing issues, and cancellations in related departments like physical therapy
- Mixed outcomes reported by patients for specific surgical procedures
"While talking with him he dismissed my questions, was noticeably frustrated, and incredibly rushed."
— Patient review of Dr. Benjamin Donohue on Healthgrades"Only go if you are prepared to schedule your surgery as soon as she's available... she has zero patience if you're not scalpel-ready."
— Patient review of Dr. Deidre Blake on Vitals"Dr. Donohue and his wonderful staff at Cayuga took the time to explain everything to us and helped us through a very difficult time."
— Patient review of Dr. Benjamin Donohue on WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cayuga Health | Orthopedics — Dec 8, 2025
- Orthopedic Immediate Care at Brentwood Drive | Cayuga Health — Feb 22, 2026
- Alec Macaulay, MD | Orthopedics | Cortland, NY — Dec 25, 2025
- Dr. Deidre Blake, MD - Orthopedic Surgeon in Ithaca, NY — Aug 3, 2025
- Cayuga Health to Open Cayuga Orthopedics Immediate Care in ... — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in Ithaca
Syracuse Orthopedic Specialists (SOS) is a privately held orthopedic care provider headquartered in Syracuse, NY (founded 1999). They operate four offices in the Syracuse area, offering comprehensive orthopedic services across subspecialties such as sports medicine, foot & ankle, joint replacement, spine, shoulder, neck & back, and therapy, plus imaging (MRI, EMG, nuclear medicine). They employ a range of clinicians (orthopedic surgeons, nurses, therapists, physician assistants, CRNAs) and provide after-hours acute orthopedic care, virtual visits, and rehabilitation services. Contact: (315) 251-3100. Nearest locations to Ithaca, NY would require direct confirmation, as SOS offices are in Syracuse/North Syracuse area.
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