Immediate Care - Cayuga Health
Urgent Care / Walk-in Care • Ithaca, NY • 1 (Ithaca) locations
About
Cayuga Health System is a nonprofit healthcare network formed by merging Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). It operates as a community-centered provider across the Finger Lakes and central New York, offering integrated hospital services through its three U.S. locations (Ithaca HQ, Watkins Glen, and Ithaca). The system is privately owned, headquartered in Ithaca, with 782 employees and about $7.7M in total funding. For immediate care needs in Ithaca, Cayuga Health likely directs patients to its urgent/urgent care services within the Cayuga Medical Center campus or nearby facilities, as part of its seamless care network. Website: cayugahealth.org.
Clinic Type
Urgent Care / Walk-in Care
Address
401 Cayuga Park Lane, Suite 101, Ithaca
Phone
607-241-1111
info@schuylerhospital.org
Opening Hours
Mon-Fri 9AM – 7PM; Sat-Sun 8AM – 6PM
Emergency Care
Emergency Department guidelines provided; Please go to the Emergency Department for serious conditions such as chest pain, stroke symptoms, severe trauma, etc.
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New patient offer
FAQs
What is the Immediate Care location used for?
Treat patients who have an injury or illness that requires immediate care but is not serious enough for the emergency room.
Please go to the Emergency Department for:
Asthma, COPD exacerbation; Abdominal pain; Chest pain; Dizziness; EKG; High blood pressure; Palpitations; Head injury; Neck injury; IV fluids; Rabies treatment; Severe headache/migraine; Nose bleeds; Weakness/falls; Neurologic changes/stroke symptoms; Mental health concerns: panic attacks, anxiety, depression, self-harm, SI/HI; Pregnancy concerns (bleeding, cramping, pain); Trauma
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 3.3/5 (26)
Patients praise
- Attentive and professional staff
- Efficient wait times for some patients
- Positive interactions with compassionate care providers
Common complaints
- Inaccurate business hours listed online causing patient confusion
"This place is amazing . All the staff were so wonderful to myself and my son. There was no waiting. We were seen in just a few minutes. The whole time there was under an hour."
— Birdeye/Google Review"Google hours are wrong- says it opens at 7 AM. I arrived at Immediate Care on a Thursday morning and it doesn’t open until 9 AM."
— Birdeye/Google ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cayuga Park Development Brings Major Economic and Environmental Changes to Ithaca - The Tattler — Sep 8, 2025
- Cayuga Health Cortland Urgent Care Offers Early Check-In, Comprehensive Services | Centralus Health — Sep 3, 2025
- Longstanding Dryden primary care clinic to close. How will the community adjust? - The Ithaca Voice — Apr 17, 2026
- Food as Medicine: Local Partnership Brings Produce and Pantry Staples to Healthcare Settings | Cayuga Health — Mar 9, 2026
- Cayuga Health and Foodnet Meals on Wheels Launch New Community Dining Site at the Shops at Ithaca Mall | Cayuga Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care / walk-in care clinics in Ithaca
Summary: The WellNow Urgent Care network is a privately held chain of walk-in urgent care clinics offering treatment for illnesses, injuries, rapid testing, and other health needs. Established in 2012 and headquartered in Chicago, IL, WellNow operates in the United States with a presence in multiple states (Illinois, Indiana, Michigan, New York, Pennsylvania) and has expanded under the Five Star Urgent Care brand. The company employs about 703 people and reports annual revenue around $175.9 million. For Ithaca-specific information, WellNow’s public materials do not indicate a WellNow location in Ithaca, NY; their listed U.S. offices are in Chicago, IL. If you’re seeking urgent care near Ithaca, NY, you may need to check nearby WellNow locations in New York state or alternative local urgent care providers.
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