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About

West Tennessee Healthcare is a non-profit hospital system based in Jackson, Tennessee, serving over half a million people across West Tennessee. Key details relevant to Psychiatry & Counseling in Jackson: - System overview: Public, not-for-profit healthcare organization with roots dating to 1950. Anchor hospital is Jackson-Madison County General Hospital (635 licensed beds) and centers of excellence include Women and Children, West Tennessee Cancer Center, Emergency Services, and related facilities. - Location: Headquarters and primary operations in Jackson, TN (620 Skyline Drive, Jackson, TN 38301). - Contact: Main phone lines for the system include 731-541-5000, with additional lines 731-541-5087 and 731-855-7570; email info@wth.org. - Accessibility: 4 offices listed in the United States, all in Jackson, TN, indicating a centralized footprint for the Jackson area. Bottom line: West Tennessee Healthcare is the Jackson-based, not-for-profit health system anchored by Jackson-MMadison County General Hospital.

Clinic Type

Behavioral Health

Address

1270 Union University Drive, Suite D, Jackson, Tennessee 38305 US

Phone

+1-731-265-6450

Email

info@wth.org

Opening Hours

Monday: 8am - 5pm; Tuesday: 8am - 5pm; Wednesday: 8am - 5pm; Thursday: 8am - 5pm; Friday: 8am - 5pm

Services Offered

  • Therapy
  • Counseling
  • Behavioral Health

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (Pathways Behavioral Health Services): 3.2 out of 5 stars (Google reviews average) (12 reviews)
  • Birdeye (Dr. Sylvester Nwedo): 4.5 out of 5 stars (10 reviews)
  • West Tennessee Healthcare (Dr. Kelly L. Blair): 5 out of 5 stars (2 reviews)

Patients praise

  • Access to specialized psychiatric and psychological care in the West Tennessee area
  • Some providers noted for being kind, knowledgeable, and attentive
  • Qualified staff across various behavioral health roles

Common complaints

  • Difficulties with communication and scheduling appointments
  • Perceived lack of care, empathy, or patience from some staff members
  • Long wait times and administrative issues
  • Mixed feedback on treatment effectiveness for behavioral health services

"Dr. Nwedo is a excellent Doctor, knowledgeable in every aspect of psychiatry---he treats his patients like they are human, not just another number on his schedule."

— Birdeye Review of Dr. Sylvester Nwedo

"Never got to actually see anyone because they rescheduled me twice for my initial appointment. Behavioral health is apparently not very important to them."

— Online review of Pathways Behavioral Health Services (Obion County)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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