Mississippi Department of Mental Health
Mental Health • Jackson, MS • Since 1974 • 82 counties (Mobile Crisis Response Teams available statewide) locations
About
Mississippi Department of Mental Health (DMH) is a Mississippi state government agency based in Jackson (HQ: 239 N Lamar St, 1101 Robert E. Lee Building). Founded in 1974, it provides mental health services, community services, and crisis programs across the state. Key facts: - Headquarters: Jackson, MS - Focus: mental health services, community outreach, crisis support - Leadership includes Director of Adult Services, Director of Suicide Prevention, Medical Director, General Counsel, and others - Services and initiatives align with healthcare, behavioral health, intellectual/developmental disabilities, substance abuse, and crisis management - Website: dmh.ms.gov - Contact: multiple phone lines listed on site - Web presence: moderate traffic with typical engagement metrics (top country: United States)
Clinic Type
Mental Health
Address
239 N Lamar St, 1101 Robert E. Lee Building, Jackson, Mississippi 39201, US
Phone
1-877-210-8513
consumer@mid.ms.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
988 Lifeline
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is the Mississippi Department of Mental Health?
A state agency committed to providing a comprehensive system of mental health, intellectual/developmental disabilities, and substance use services across Mississippi.
How to get help?
Call the DMH Helpline at 1-877-210-8513; crisis support via 988 Lifeline at 988lifeline.org.
If you are in crisis or seeking emotional support, what number can you call?
Call or text 988 for the Suicide and Crisis Lifeline, or chat online at 988lifeline.org.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Glassdoor: Employee reviews on Glassdoor (limited) (6 reviews)
- Trustburn: Generally positive testimonials on third-party review aggregators (Multiple (unspecified count))
Patients praise
- Some patients report positive experiences with specific outpatient services and clinics, citing supportive and professional staff
- The department promotes recovery and resiliency through initiatives like its Real Hope video series showcasing patient stories
- Availability of crisis stabilization units in some locations as an alternative to jail or state hospitals
Common complaints
- Federal court ruling found the state's mental health system violated the Americans with Disabilities Act by over-relying on institutionalization instead of community-based services
- Reports of patient neglect, understaffing, and staff-on-resident injuries at state-run facilities
- Concerns regarding limited access to medication and services, which can lead to individuals cycling in and out of jail or emergency psychiatric care
- Accounts from patients describing state hospitals as prison-like, lacking dignity, and having inadequate privacy
"I’m terrified of [state hospitals]. . . . They take all your rights away and there is no dignity. They pump people full of drugs."
— Testimony of a former state-institutionalized patient quoted in a federal court opinion"I had a really great experience with the Mississippi Department of Mental Health. The staff was knowledgeable and helpful, and they made sure to answer all of my questions."
— Consumer testimonial from Trustburn.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- "Network of Care" Launched by the Mississippi Department of Mental Health to Expand Access to Behavioral Health Services — May 4, 2026
- DMH recognizes Mental Health Awareness Month with Launch of ‘Mississippi Cares’ — May 11, 2026
- MS Dept. of Mental Health reminds residents help is available as Mental Health Awareness Month ends - WXXV News 25 — Jun 1, 2026
- Mississippi selected as one of 10 states for the 2026 CCBHC Medicaid Demonstration — Jun 8, 2026
- Governor Reeves Announces Investment in Mississippi’s Youth Mental Health Services — Apr 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Jackson
Ridgewood Clinics in Jackson, MS offers specialized mental health care, including psychiatric evaluation and personalized treatment for anxiety and depression. Led by Dr. Krishan Gupta (psychiatrist) with a therapist on staff, the practice focuses on mental wellness and comprehensive care. Although the company’s listed industry shows as Retail Art Supplies, their healthcare services are highlighted under mental health categories, with a small team (2 employees) and a dedicated Jackson, Mississippi headquarters. Contact: info@webpsychmd.com, phone 601-957-3211. Visit webpsychmd.com for more about their psychiatric and therapeutic services.
Hinds Behavioral Health Services (HBHS) is a nonprofit mental health provider based in Jackson, Mississippi, offering outpatient community-based services for adults, children and youth, families, the elderly, and individuals with chemical dependencies. Services include general mental health care and substance use treatment. Access care options are available at hbhs9.com or by calling 601-321-2400. For after-hours emergency/crisis support, call the Mobile Crisis Team at 601-955-6381. Main headquarters: 3450 Highway 80 West, Jackson, MS 39209.
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