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Clinic Type

Orthopedics

Address

Lansing and Okemos, Michigan

Phone

5172670200

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedic surgery
  • Physical therapy
  • Joint replacement
  • Injury repair
  • Non-surgical care
  • Diagnosis and evaluation
  • Collaborative care with surgeons, providers, and physical therapists

Team

  • Board-certified, fellowship-trained surgeons — Surgical team

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.8 stars (2,542 reviews)
  • Yelp: 2.7 stars (29 reviews)
  • Doctor.com (for Dr. John Walper in Jackson): 4.7 stars (16 reviews)

Patients praise

  • High level of clinical expertise and surgical skill among physicians
  • Compassionate and thorough bedside manner reported by many patients
  • Positive outcomes and successful post-surgical recovery reported by long-term patients
  • Friendly and professional interactions with some specific staff members

Common complaints

  • Significant frustration with the phone system and difficulty reaching staff
  • Long wait times for appointments and in-office delays
  • Complaints regarding administrative staff, billing communication, and scheduling errors
  • Occasional feedback about feeling rushed during examinations

"The time they spent with me before, during, and after is the reason I am symptom free 1 year to the day of my surgery."

Patient review via Birdeye

"I have not attended an appointment without waiting for two to four plus hours after my scheduled time to see the doctor."

Patient review via LocalityBiz

"Although the doctors are good once you are seen (from prior experience)...the phone system is TERRIBLE."

Patient review via MapQuest/Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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