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About

Orthopaedic Rehab Specialists (ORS) Physical Therapy is a private physical therapy group founded in 1987 and based in Jackson, Michigan. They operate 11–13 clinics across Mid-M Michigan (including Jackson, Ann Arbor, Lansing, Okemos, Holt, Leslie, and Jonesville) offering physical therapy, occupational therapy, pelvic health therapy, sports medicine, and work/sports injury care. Services include outpatient rehabilitation, pre/post-surgical rehabilitation, manual therapy, joint mobilization, manipulation, pain management, and strengthening/stretching programs. ORS emphasizes convenient locations near work and residential areas. Contact options include multiple local phone numbers and the main contact email. Their Jackson/West Avenue location is among their clinics in the region.

Clinic Type

Physical Medicine & Rehabilitation

Address

214 N West Ave, Jackson, MI 49201

Phone

517-990-6221

Email

elisept@orsmi.com

Opening Hours

Monday 6:00 AM - 6:30 PM; Tuesday 6:00 AM - 6:30 PM; Wednesday 6:00 AM - 6:30 PM; Thursday 6:00 AM - 6:30 PM; Friday 6:00 AM - 6:00 PM

Services Offered

  • Physical Therapy
  • Orthopedic Rehabilitation
  • Manual Therapy
  • Dry Needling
  • Graston Technique
  • Piezowave (Acoustic Compression Therapy)
  • Strength and Mobility Exercises
  • MFD (Myofascial Decompression)
  • Sports Injury Rehabilitation
  • Auto/Workplace Injury Rehabilitation
  • Age-related Disability Rehab

Technology & Equipment

  • Graston Technique
  • Manual Therapy
  • Dry Needling
  • Piezowave (Acoustic Compression Therapy)
  • Strength and Mobility Exercises
  • MFD (Myofascial Decompression)

Team

  • Brady Harre, DPT — Clinic Director, Co-Owner, DPT
  • Connie Hinkley, MSPT — PT
  • Emily Klump, DPT — PT
  • Katelyn Calderone
  • Logan Boote — PT, DPT
  • Madelyn Moore — LPTA

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are your hours?

Monday–Friday 6:00 AM to 6:30 PM (hours may vary due to holidays; please call ahead with appointment questions).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp (Orthopaedic Rehab Specialists Jackson-West Ave): 5.0 (8 reviews)
  • Birdeye (Orthopaedic Rehab Specialists): 4.9 (50 reviews)

Patients praise

  • Staff described as skilled, professional, friendly, and caring
  • Patients report being listened to and receiving personalized/invidualized care
  • Strong encouragement/support and helpful, effective therapy/equipment

Common complaints

  • At least one review reports exercises were inappropriate and caused pain despite communication
  • Some reviews mention a negative review experience was not what the patient expected

"“The staff there is top notch - skilled, professional, friendly. They really care about you as a client, they listen to you”"

— ORS Physical Therapy in Jackson | 214 West Avenue (ORSMI)

"“Both times I was totally pleased with the personal attention and the on-going encouragement”"

— Apple Maps (Yelp-linked snippet) for 214 N West Ave location

"“We chose this office for my daughter’s PT based on high reviews but did not have a great experience… the exercises… were completely inappropriate… The assigned exercises had my daughter in pain and even though she communicated this, she was told to continue.”"

— Birdeye reviews page (Orthopaedic Rehab Specialists)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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