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About

- St. John’s Health is a nonprofit hospital system based in Jackson, Wyoming, with 108 beds at its main Jackson facility (built 1991) and 9 total offices nationwide. - It provides comprehensive medical services including Emergency, Medical/Surgical, Obstetrics, ICU, Inpatient Rehabilitation, Long-Term Care, Outpatient Surgery, Cancer Care & Infusion, Laboratory, Radiology, Pharmacy, Home Care & Hospice, and Social Services. - Physician practices include audiology, cardiology, ENT/allergy, family health, internal medicine, general surgery, plastic/reconstructive surgery, urgent care, urology, and more. - Urgent Care presence in Jackson, WY is part of St. John’s Health network; locations listed include the HQ at 625 E Broadway, Jackson, WY 83001, and other WY sites (Moran, Cody, Jackson area, Lander). - If you’re seeking urgent care specifically near Smith’s Plaza in Jackson, WY, St. John’s Health operates urgent care services within the Jackson area; for exact hours and the closest urgent care location, check the St. John’s Health website or call ahead.

Clinic Type

Urgent Care

Address

Smith's Plaza, Jackson, WY

Phone

3077398999

Email

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Opening Hours

Mon-Sun: 9:00 a.m. – 6:00 p.m. (hours vary by day; exact schedule shown on page)

Telehealth

Patients with confirmed COVID-19 should call 307.739.8999 to meet via telehealth with a provider to discuss treatment options.

Emergency Care

Not emergency services; directs to ED for emergencies

Services Offered

  • Urgent care
  • Walk-in clinic
  • Minor injuries treatment
  • Illness treatment

Technology & Equipment

  • On-site X-ray
  • Urine analysis
  • Rapid Strep
  • Mono
  • Influenza and COVID testing
  • DOT physicals (limited)
  • Tetanus immunizations

Insurance & Payment

—

Languages Spoken

  • English

FAQs

Is this urgent care the same as emergency care?

Urgent care is not emergency care. For life-threatening emergencies, go to the Emergency Department or call 9-1-1.

What conditions do you treat at St. John’s Health Urgent Care Smith’s Plaza?

We treat small to moderate injuries and illnesses like cold and flu, strep throat, minor cuts, scrapes, sprains, ear and sinus infections, UTIs, bites, minor burns, allergic reactions, STI testing, concussion, sports physicals, and behavioral health.

Do I need an appointment for Urgent Care Smith’s Plaza?

Walk-in for fastest care. No appointment necessary.

Is Urgent Care Smith’s Plaza the same as Emergency Department?

Urgent care is not emergency care.

What are the COVID-19 related instructions?

Patients with confirmed COVID-19 should call 307.739.8999 to meet via telehealth with a provider to discuss treatment options. Those with respiratory symptoms should wear a mask and check-in at the front desk.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 3.5 (25)
  • opengovny.com (aggregated): 3.7 (15)
  • Yelp: not captured in provided snippet (not captured in provided snippet)

Patients praise

  • Staff professionalism and friendliness (attentive/compassionate care)
  • Providers listen thoroughly and address concerns
  • Quick diagnoses and effective treatment plans (some mention prompt lab results and clear explanations)
  • Clean/modern facility and convenient location
  • Welcoming environment created by friendly personnel

Common complaints

  • Rude/unsympathetic behavior at check-in; refusal of care when facility was closing
  • Occasional variability in wait times during busy periods

"“very rude person at the outside check-in: they close at 6:00pm and i walked up at 6:15 pm night before Christmas eve, as i was in excruciating pain with a uti and they would not see me.”"

— Apple Maps (St. John's Health Urgent Care in Jackson, WY)

"“Customer feedback suggests that St. John's Health Urgent Care provides consistently attentive and compassionate care… Highlights include the staff’s professionalism and friendliness…”"

— Wheree.com review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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