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Clinic Type

Addiction Treatment

Address

Jacksonville, NC

Phone

877-257-1203 or 844-861-2801

Email

contact@addictioncenter.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Outpatient Rehab
  • Telehealth
  • Detox
  • Outpatient Rehab (possibly repeated groupings)

Insurance & Payment

  • Insurance Accepted
  • Medicare & Medicaid Accepted

Telehealth, Outpatient, Intensive Outpatient, Residential, Medical Detox, Inpatient, Outpatient Rehab

Languages Spoken

  • English

FAQs

What levels of care are offered?

Outpatient Rehab, Telehealth, Intensive Outpatient, Detox, Residential, Medical Detox, Inpatient Rehab.

Do they accept Medicare or Medicaid?

Medicare & Medicaid Accepted.

What is the contact number for Jacksonville, NC location?

Phone numbers listed: 877-257-1203 and 844-861-2801.

Is telehealth available?

Yes, Telehealth is listed as available.

Are there multiple center locations claimed?

Multiple center listings with Outpatient Rehab and Telehealth.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Jacksonville Treatment Center): 3.9/5 (49 reviews)
  • Rehab.com (MCAS New River – Substance Abuse Counseling Center): 3.5/5 (85 reviews)
  • Rehab.com (PORT Human Services): 2.5/5 (47 reviews)
  • Recovered.org (PORT Health Services): 4.2/5 (TrustScore)
  • Recovered.org (Addiction Services of Coastal Carolina): 4.0/5 (TrustScore)

Patients praise

  • Helpful and professional staff members at certain facilities
  • Accessible outpatient care options
  • Convenient scheduling for some services
  • Effective treatment experiences reported by some patients

Common complaints

  • Concerns about initial dosing protocols in opioid treatment programs
  • Difficulties with appointment scheduling and long wait times for medication management
  • Reports of perceived staff unprofessionalism or lack of empathy
  • Issues with communication regarding insurance coverage changes

"This place would have a higher success rate if they started you out at a decent dose... It's a joke... The staff is all a bunch of rude snobs."

— Rehab.com user review for Jacksonville Treatment Center

"Therapist continues to cancel appointments and cannot even keep up with the dates... PORT lacks professionalism, uncaring, and needs to reevaluate their staff."

— Rehab.com user review for PORT Human Services

"Fast and convenient, professional, and Harold was a huge help!"

— Rehab.com user review for MCAS New River Substance Abuse Counseling Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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