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Clinic Type

Family Medicine

Address

Center for Family Medicine Jacksonville, SIU Medicine

Phone

800-342-5748

Email

foundation@siumed.edu

Opening Hours

Mon - Fri: 8:00 am - 4:30 pm

Telehealth

Telehealth FAQs and virtual care options available

Services Offered

  • Primary care
  • Family medicine
  • Outpatient clinic
  • Behavioral and mental health
  • Medication-Assisted Recovery
  • Medication Financial Assistance
  • Sports physicals
  • Adult and pediatric care
  • Minor surgical procedures
  • Federally Qualified Health Center (FQHC)
  • Patient-Centered Medical Home (PCMH)
  • Advocacy and community involvement
  • CHIP Medicaid Medicare assistance
  • START Clinic (Support Team for Addiction Recovery Treatment)

Insurance & Payment

  • Medicaid
  • Medicare
  • CHIP
  • Private insurance (varies)

FQHC designation with programs for low income and uninsured; NCQA PCMH recognition; National Health Service Corps site

Sliding scale/financial assistance (FQHC), Medicaid, Medicare, CHIP, Other insurance accepted (not specified), Private insurance, Self-pay

Financing: Financial assistance options; Advocacy and ACE Bronze recognition program

Languages Spoken

  • English

Pricing

  • PCMH recognition; FQHC status enables support for low income/uninsured
  • ACE Bronze status for advocacy program

Current Offers

Financial assistance options for eligible patients

FAQs

What services are available at SIU Medicine Center for Family Medicine Jacksonville?

A broad spectrum of care for all ages and genders, with care coordinated by providers and referrals to specialists, plus community resources.

What is FQHC status?

FQHC status enables special programs for low income and uninsured patients and ensures access to comprehensive primary care.

What recognition has the center received?

Bronze status in the Advocacy Center of Excellence (ACE) Program.

Awards & Accreditations

  • Bronze ACE (Advocacy Center of Excellence) Program
  • NCQA Patient-Centered Medical Home Recognition
  • Bronze ACE status (Advocacy Center of Excellence)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Centers for Medicare & Medicaid Services (CMS)"}},{rating:{citations:,confidence:: 73.1 out of 100 (Average MIPS quality score for associated SIU practice providers)"},reviewCount:{citations:,confidence:

Patients praise

  • Patients appreciate their individual doctors
  • Designated as a Federally Qualified Health Center (FQHC) offering care regardless of ability to pay
  • Patient-Centered Medical Home (PCMH) recognition

Common complaints

  • Poor communication from administrative staff
  • Issues with referral coordination and follow-through
  • Billing errors
  • Perceived rudeness of support staff

"Love my doctor - but the rest of the staff make almost every interaction difficult. They are often rude, uncommunicative, and like as not, a visit will be followed with a billing error."Source:{citations:,confidence:"

— LocalGuideWorld (User review for SIU Family Medicine)"}}]},top_results:} }

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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