Baptist Primary Care Internal Medical Group Office
Internal Medicine • Jacksonville, FL
About
Baptist Primary Care Internal Medical Group Office Jacksonville is part of the Internal Medical Group, a medical practice based in Placentia, CA, with offices in the United States (Placentia, CA and Jacksonville, FL). The group operates in medical practices, health diagnostics, and home health care, and has a small team (about 12 employees). For Jacksonville, it lists a presence under Internal Medical Group with a separate location in Jacksonville, FL. Contact: 1-904-396-0450--224. Website shown is orangecountygastro.com, but the Jacksonville office is the Jacksonville, FL location. If you’re seeking Baptist Primary Care-specific staff or services, this page confirms affiliation but provides limited detail about Jacksonville services.
Clinic Type
Internal Medicine
Address
8614 Baymeadows Way, Suite 100, Jacksonville, FL 32256
Phone
Main: 904.396.0450; Medical Records: 904.517.5704; Physician Referral: 904.517.5700; Appointments: 904.517.5702; Fax: 904.390.7422
WomenInMedicine@bmcjax.com
Opening Hours
Monday–Friday 7:30 AM – 5:00 PM (telephones on service until 8:30 AM)
Telehealth
Available online doctor visits
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Current Offers
NEW: Online doctor visits
FAQs
What are the office hours?
Monday–Friday 7:30 AM – 5:00 PM (telephones on service until 8:30 AM)
Not seeing a date or time that works for you, or just want some assistance?
Complete this appointment request form and a Care Coordinator will reach out to help you schedule.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Baptist Health (Internal Medical Group): 4.9 out of 5 (10,885 ratings)
- Ratings.MD (Beaches Internal Medicine): 4.9 out of 5 (2,902 ratings)
Patients praise
- Professional and courteous staff
- Knowledgeable and thorough providers
- Clean and secure office environments
- Efficient and timely care in specific practices
Common complaints
- Difficulty scheduling appointments and frequent cancellations
- Long hold times on the phone
- Challenges reaching the actual office staff directly, often routed through a third-party answering service
- Perceived lack of personal attention in larger practice settings
"I am very satisfied with my Dr here but trying to get a phone call to them is terrible. You wait on hold for at least 30 mins every time you call. You can NEVER talk to anyone in the office, only some 3rd party office answering the phones."
— Birdeye review (Baptist Primary Care - University)"The entire staff and providers are very professional and friendly. Everyone tries to accommodate my needs."
— Ratings.MD verified patient feedback (Beaches Internal Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Lauren R. Prostrollo, DO - Family Medicine Doctor in Jacksonville, FL — May 14, 2026
- Development Today: Baptist Primary Care and medical offices approved for new building at eTown | Jax Daily Record — Feb 25, 2026
- Baptist HealthPlace at Seven Pines opens June 2 | Jax Daily Record — Jun 1, 2026
- Baptist Health opening medical campus in growing Silverleaf community | Jacksonville Today — Jun 22, 2026
- Baptist Health Opens New Campus at Seven Pines - First Coast Senior Living — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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