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About

Brynn Marr Hospital is a private behavioral health care provider based in Jacksonville, North Carolina. Since 1983, it has offered inpatient and residential treatment for children, adolescents, and adults with mental health or substance use disorders. The facility operates four offices in the United States, including its main location at 192 Village Dr, Jacksonville, NC 28546. Services focus on acute psychiatric care and residential treatment within an integrated program, and the hospital employs about 68 staff. Contact: 910-577-1400.

Clinic Type

Mental Health

Address

192 Village Drive, Jacksonville, NC 28546

Phone

910-577-1400

Email

Opening Hours

24/7 availability for assessment; 24/7 assistance

Emergency Care

Available 24/7 for assessments and care coordination

Services Offered

  • Acute inpatient behavioral health services for children, teens and adults
  • Residential services for adolescent girls
  • Short-term, structured program for children ages 5 to 12
  • Adolescent acute services (teens 12 to 17)
  • Inpatient acute hospital services for adults with psychiatric or substance use disorders

Team

  • Brynn Marr Hospital team, Not specified — Clinical team

Insurance & Payment

  • TRICARE®-certified for active duty military members, dependents and veterans

The hospital is TRICARE-certified for active duty military members, dependents and veterans; Joint Commission accreditation mentioned.

Languages Spoken

  • English

Pricing

  • Call 910-577-1400 to schedule a confidential, level of care assessment to learn more

Current Offers

Confidential level of care assessment

FAQs

What services does Brynn Marr Hospital offer?

Acute inpatient behavioral health services for children, teens and adults and residential services for adolescent girls.

How can I schedule an assessment?

Call 910-577-1400 to schedule a confidential, level of care assessment.

Call 910-577-1400 to schedule a confidential, level of care assessment to learn more. We are available 24/7 to assist you.

This is a general contact/assistance statement rather than a formal FAQ question-answer pair from the site.

Awards & Accreditations

  • Joint Commission accreditation

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 1.97 out of 5 stars (401 reviews)
  • Vivian.com: 2.3 out of 5 stars (4 reviews)

Patients praise

  • Some patients reported positive experiences with specific staff members and counseling services
  • Some staff acknowledged for dedication to patient recovery in isolated testimonials

Common complaints

  • Allegations of abuse and sexual assault against patients
  • Reports of unsafe conditions and short-staffing
  • Complaints regarding management and leadership practices
  • Inconsistent care and medication management issues
  • Concerns regarding patient privacy and personal belongings being lost

"Not the best place to go to i went here 2 times and came out nothing changed... food was garbage... met some nice kids my age when i was there and that was it and they all hated it to."

Rehab.com user review

"I had the absolute BEST experience here. The techs and the workers there in general were amazing and made me feel safe and comfortable."

Brynn Marr Hospital website testimonial

"Patio ratios, unsafe units, requests to falsify documents, incompetent staff."

Vivian.com user review (from a professional perspective)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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