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About

UF Health Jacksonville is a nonprofit academic medical center affiliated with the University of Florida, providing comprehensive care across multiple specialties, including orthopaedic surgery and rehabilitation. With downtown and North Jacksonville campuses plus neighborhood centers, it offers advanced treatments, research, and a patient-focused mission. For orthopaedic needs, you can expect access to specialized surgeons, rehabilitation services, and related programs at UF Health Jacksonville.

Clinic Type

Orthopedic Surgery

Address

655 West 8th Street, Ambulatory Care Center, Second Floor, Jacksonville, FL 32209

Phone

+1 904-244-0411

Email

Megan.Methven@jax.ufl.edu

Opening Hours

Monday 8:00 AM – 4:30 PM; Tuesday 8:00 AM – 4:30 PM; Wednesday 8:00 AM – 4:30 PM; Thursday 8:00 AM – 4:30 PM; Friday 8:00 AM – 4:30 PM; Saturday Closed; Sunday Closed

Telehealth

Not specified on page

Emergency Care

Emergency Department on site (UF Health Jacksonville Clinical Center)

Services Offered

  • Orthopaedic surgery
  • knee replacement
  • reconstructive surgery
  • adult reconstructive orthopaedic surgery
  • foot and ankle surgery
  • hand surgery

Insurance & Payment

  • Accepted Insurance Plans - UF Health Jacksonville (see: https://ufhealthjax.org/patients-and-visitors/insurance-billing-finance/accepted-insurance-plans)

Not specified on page beyond general accepted plans link

Pay your bill online by logging into MyUFHealth, Cashier’s Office in UF Health Jacksonville Clinical Center (in person) Mon-Fri 8 a.m.–4 p.m., Pay online via MyUFHealth, In-person cash payment at Cashier’s Office (first floor near Emergency Dept) Monday–Friday 8 a.m.–4 p.m.

Languages Spoken

—

FAQs

To obtain a copy of your medical records, how can I do that?

Log into MyUFHealth or call 904-244-2225.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 3.1/5 stars (33 reviews)
  • Birdeye (JTB Kernan location): 1.9/5 stars (7 reviews)

Patients praise

  • High praise for the medical expertise and compassion of specific surgeons
  • Successful surgical outcomes leading to improved quality of life and pain relief
  • Appreciation for supportive nursing and rehabilitation staff during recovery
  • Effective post-operative care and follow-up monitoring

Common complaints

  • Scheduling confusion and difficulty reaching office staff
  • Long wait times for appointments and to see doctors
  • Concerns regarding administrative management and customer service responsiveness
  • Reports of dismissive attitudes from some staff members
  • Allegations of misdiagnosis or lack of thoroughness in some medical interactions

"Dr Porter Young is the best. He is compassionate kind-hearted understanding and very intelligent.. I leave the office feeling well educated on my health and with a positive outlook on my healing journey."

— Birdeye review

"Do not go here. The office is not managed well and the wait to see a dr is over an hour."

— Birdeye review

"Dealing with this office is exasperating. Multiple times on different occasions I’ve been told I will be called back, I never receive any calls back. Every person I speak to tells me different information."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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