Jax Spine & Pain Centers
Pain Management • Jacksonville, FL • Since 1999 • 14 locations in Florida and Georgia locations
About
Jax Spine & Pain Centers is a private pain management group based in Jacksonville, Florida, founded in 1999 by Dr. Christopher Roberts. It operates as a medical practice with 12–14 locations across Florida and Georgia (including Jacksonville and Fleming Island), providing interventional spine and pain management services for acute and chronic pain. Primary contact numbers and a central Jacksonville HQ are listed, with multiple office locations in the Jacksonville area. Website: jaxspine.com.
Clinic Type
Pain Management
Address
5191 First Coast Tech Parkway, 3rd fL, Jacksonville, Florida 32224, US
Phone
904-223-3321
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Veterans Choice Approved
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 1.92/5 stars
- Birdeye (Jacksonville Beach location): 4.6/5 stars (102 reviews)
- Yelp/Birdeye (JTB/Kernan location): 2.0/5 stars (Yelp) / 3.6/5 stars (Birdeye) (36 (Yelp) / 348 (Birdeye) (JTB/Kernan location))
Patients praise
- appreciation for specific medical providers' expertise and care
- relief from pain and improved quality of life for some patients
- professionalism of some clinical staff members
Common complaints
- difficulties with billing, payment transparency, and refund processes
- challenges in communicating with office staff and scheduling appointments
- reports of dismissive patient care or poor bedside manner in specific instances
"If you are looking for a compassionate staff to work with you to alleviate your pain Jax spine in not for you."
— Better Business Bureau patient review"Dr. Garcia, you are truly appreciated for your patience, review of imaging study, explanation of treatment options and procedure itself."
— Birdeye patient review"This place has a great doctor and physician, but has a terrible office management system! It's impossible to get in touch with anyone to address concerns or issues."
— Yelp patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Courtney Boneta — Jun 5, 2026
- Active Health Highlights Non-Surgical Spinal Decompression in Jacksonville for Disc-Related Pain — Jun 30, 2026
- Pain Management Physician Jobs in Jacksonville Beach, FL – High-Paying Openings on DocCafe - News Usa Today — Apr 24, 2026
- Florida spine clinic opens with nonsurgical focus - Becker’s Spine Review — Dec 22, 2025
- Jacksonville sees birth of new orthopedic group as doctors split from institute - CareerSource NEFL — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pain management clinics in Jacksonville
Kenneth J. Eaddy, MD is a board-certified interventional pain management and internal medicine physician in Jacksonville, FL. He provides treatment for arthritis, sciatica, neuropathy, back pain, neck pain, headaches, and other musculoskeletal conditions using interventional techniques including spinal cord stimulation and target drug delivery.
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