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About

UF Health Jacksonville is a nonprofit academic medical center affiliated with the University of Florida, offering comprehensive primary care across multiple locations in Jacksonville, FL. Key details: - Services: Primary care alongside a wide range of specialties (orthopaedics, cardiology, neurology, cancer, women’s health, sleep medicine, etc.). - Locations: Six offices in Jacksonville, including the main campus at 655 W. 8th Street and additional sites at 4555 Emerson St. and 15255 Max Leggett Pkwy. - Affiliation: Part of UF Health; integrates advanced medical treatment with education and research. - Size & scope: About 2,021 employees; annual revenue around $1.0B; nonprofit status; established 1999. - Contact: Main phone (904) 244-0411. If you’re seeking a primary care physician near you in Jacksonville, UF Health Jacksonville offers affiliated primary care centers within their downtown and North Jacksonville campuses, aiming to provide convenient access to comprehensive medical care and integrated health services.

Clinic Type

Primary Care

Address

655 W. 8th Street, Jacksonville, FL 32209, US

Phone

+1 904-240-4111

Email

Megan.Methven@jax.ufl.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

UF Health Virtual Visit

Services Offered

  • Primary care
  • pediatrics
  • geriatrics
  • annual checkups
  • well-baby visits
  • sports physicals
  • disease prevention
  • management of chronic conditions (e.g., high blood pressure, diabetes, depression)
  • UF Health Virtual Visit
  • behavioral health services via LCSWs
  • care coordination
  • individual and family counseling

Technology & Equipment

  • UF Health Virtual Visit
  • NCQA Patient-Centered Medical Home designation
  • academic health center affiliation
  • advanced practice providers (physician assistants, NPs)

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (UF Health Family Medicine - Monument Landing): 2.8/5 stars (74 reviews)
  • Birdeye (UF Health Family Medicine and Pediatrics - Elizabeth G. Means Center): 3.1/5 stars (36 reviews)

Patients praise

  • Praise for specific doctors and nurse practitioners for being attentive, kind, and knowledgeable
  • Satisfaction with the convenience of having various medical services in one location
  • Positive experiences with front desk and medical staff at certain locations

Common complaints

  • Inconsistent communication regarding appointments, referrals, and prescriptions
  • Perceived unprofessionalism or lack of patience from office staff
  • Long wait times for appointments and while at the facility
  • Challenges with insurance and billing processes
  • Reports of poor bedside manner or dismissive behavior from some providers

"If you request a appointment online for them to call you back and have a hispanic name they don't call you back but lawyer’s like places like this"

Birdeye review (Monument Landing)

"They refuse to call or respond for patients when they are required to for prescriptions or pharmacies. Since Dr. Array left you have to beg to be taken care of. I will probably die of a heart attack before they call me back about my medications that arent being responded to."

LocalityBiz review (Baymeadows)

"Having everything you need in one place is a real plus. Whether you require an x-ray or a blood draw, it's as far away as the elevator. The culture is professional and all of my experiences with doctors and supporting cast have been very satisfactory."

LocalityBiz review (General Medicine - North)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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