Families, Inc.
Psychotherapy • Jacksonville, AR • Since 2000 • multiple (Jacksonville and other Arkansas offices) locations
About
Families, Inc. Counseling Services is a private outpatient mental health care provider based in Jonesboro, Arkansas, founded in 2000 and employing about 80 staff. The agency is accredited by The Joint Commission and operates 12 offices across Arkansas, offering family, individual, couples, and group therapy. Services are provided in multiple settings, including clients’ homes, schools, and outpatient clinics, and include options such as play therapy, psychological testing, and school-based mental health services. For Jacksonville-area access, contact the organization’s main lines or visit familiesinc.net to locate local offices and scheduling. Key contact numbers: 870-933-9395, 877-595-8869.
Clinic Type
Psychotherapy
Address
Jacksonville Clinical Office, Jacksonville, AR
Phone
501.982.5000
info@familiesinc.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
NHSC site applications submitted for Lonoke County sites; Sliding Fee Scale available based on family size and income; not denied for inability to pay.
Sliding Fee Scale, Discounted/Sliding fee schedule, NHSC-related payment arrangements (as applicable)
Languages Spoken
FAQs
What services are provided at the Jacksonville clinic?
Qualified behavioral health provider intervention, psychological testing (provided at the Jonesboro office), psychiatric evaluation and medication management, screening and assessment, play therapy, school-based services and education and training for mental health providers. Services for individuals and groups as well as marital and family counseling for children, adolescents and adults.
Who is the clinical supervisor at the Jacksonville outpatient clinic?
Katelyn Berg, LMSW.
Who are the medical staff serving the Jacksonville clinic onsite?
Psychiatrist Jacquelyn Martin, MD and Psychiatric Mental Health Nurse Practitioner Chris Stone.
Is there any NHSC-related funding or sliding fee availability at this site?
Yes. Lonoke High School has been recognized as an NHSC site. Sliding Fee Scale available; applications submitted for Lonoke Elementary & Middle Schools, Carlisle High School, and Carlisle Elementary; approval would enable discount/Sliding Fee based on income/family size; not denying service for inability to pay.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- WebMD: 0 ratings/Not yet rated (0)
- Better Business Bureau: Not rated (Not available)
Patients praise
- Some staff members express care for clients and report positive work environments
Common complaints
- Difficult communication and unhelpful administrative staff
- Reports of appointment cancellations and rescheduling issues without notification
- Concerns regarding quality of care and therapist professionalism
- Allegations of poor record-keeping and diagnostic accuracy
"Families inc has no business helping people. They are the most uncaring place I gave seen."
— Yelp review for Jacksonville location"A bunch of ladies with big ego and no communication skills. Super sensitive and no cooperative at all."
— Online review for Families, Inc. Counseling ServicesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Breakthroughs Counseling joins Sophros Recovery to expand mental health services in Jacksonville — Apr 27, 2026
- Community turnout fuels excitement at opening for new family resource center on Eastside — Jun 5, 2026
- Free 'one-stop shop' aims to prevent crises for Jacksonville families — Jun 10, 2026
- New Jacksonville health center brings expanded services, welcomes patients regardless of insurance — Jan 28, 2026
- Florida private equity firm unveils youth mental health provider in Jacksonville - CareerSource NEFL — Jan 21, 2026
Information sourced from the clinic's website as of July 10, 2026.
More psychotherapy clinics in Jacksonville
Unity Health - Clarity Health & Wellness Jacksonville in Jacksonville, Arkansas offers behavioral health services and psychiatry for ages 4 and up, including counseling and psychiatric care for individuals and families. The clinic treats depression, anxiety, grief, life stressors, trauma, and psychosis, with weekday hours from 8 a.m. to 5 p.m.
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