Addiction services - Behavioral health | Northwell Health
Addiction Medicine • Jamaica, NY
Clinic Type
Addiction Medicine
Address
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Phone
+1-888-321-3627
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Opening Hours
Representative scheduling: Monday–Friday 9am–5pm; 8am–8pm for health coaches via phone.
Telehealth
Available
Emergency Care
For a Northwell ambulance, call (833) 259-2367.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Billing and price estimator tools (machine-readable files)
Languages Spoken
FAQs
Who can benefit from Northwell addiction services?
Individuals struggling with alcohol or drugs and those who care for a loved one with an addiction.
How to contact for help?
Call (516) 465-5955 for a free, confidential discussion with a health coach, 8am–8pm, 7 days a week.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Far Rockaway Treatment Center): 3.4/5 (5)
- Rehab.com (Project Outreach): 2.89/5 (9)
- Recovered TrustScore: 3.65/5
Patients praise
- Access to a broad network of integrated health resources
- Evidence-based, trauma-informed, and multidisciplinary treatment approaches
- Supportive and relatable community environment in specific programs like ETP
- Comprehensive care including medication-assisted treatment (MAT) and co-occurring disorder support
Common complaints
- Difficulty reaching staff or doctors directly, often routed through call centers
- Complaints regarding administrative errors, specifically with billing and insurance processing
- Reports of unprofessional, dismissive, or rude staff interactions
- Concerns about the quality and therapeutic value of group sessions
"Horrible, they’re total incompetent, they botched my insurance and cost me quite a bit of money. Their staff is a joke. ... Northwell in general is the biggest scam artist institution. STAY AWAY!"
— Rehab.com (Project Outreach Review)"This has got to be the most ghetto and unprofessional place I have ever called. The person on the home didn’t even let me finish expanding my situation... Please about this trash of a place"
— Rehab.com (Far Rockaway Treatment Center Review)"The talent show is cool to see other people doing things they love. ETP staff treats us like people, like humans - not patients or a number. They make it feel like a community."
— Northwell Health ETP Patient BlogSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral health | Northwell Health — Dec 11, 2025
- Northwell secures $10.5M to expand behavioral health on Staten Island | Northwell Health — Feb 19, 2026
- SIUH secures major funding for behavioral health and addiction care | Northwell Health — Jan 26, 2026
- Jamaica Hospital Named City & State New York's Top Mental Health ... — Dec 31, 2025
- Northwell opens new behavioral health practice in Melville | Northwell Health — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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