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About

Rock County Counseling Center is part of Rock County Human Services in Janesville, Wisconsin. It operates under the county’s Human Services Department, which provides a full range of social services including Behavioral Health Services, Aging and Disability Resource Center (ADRC), and services for Children and Families, plus Economic Support. The agency focuses on partnering with residents to promote independence and wellbeing through respectful, trusted service. For career opportunities or to learn more, visit the Human Services or Employment pages on co.rock.wi.us.

Clinic Type

Mental Health Support

Address

Rock County Counseling Center, Outpatient Behavioral Health Clinic, Rock County, WI

Phone

608-757-5025 (Crisis & Connections Line)

Email

kara.friis@co.rock.wi.us

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Rock County Crisis & Connections Line 608-757-5025

Services Offered

  • Outpatient behavioral health clinic
  • assessment
  • individual therapy
  • group therapy
  • case management
  • medication management
  • medication assisted treatment (MAT)
  • peer support
  • coordination of care

Insurance & Payment

sliding fee scale based on income for uninsured individuals, billing to insurance when applicable, no one turned away due to inability to pay, sliding fee scale based on income, insurance billed when applicable

Languages Spoken

  • English
  • Spanish

Pricing

  • MAT/MOUD available
  • sliding fee scale for uninsured

FAQs

What services are available at RCCC?

Assessment, individual therapy, group therapy, case management, medication management, medication assisted treatment (MAT), peer support, and coordination of care.

What treatment approaches guide RCCC?

Evidence-based treatment, trauma-informed care, and person-centered recovery.

Who can receive services at RCCC?

Behavioral health services for adults 18+ who are Rock County residents and who are uninsured or otherwise unable to access services through private community agencies.

Is there priority for certain patients in substance use disorder treatment?

Yes, pregnant and IV drug using clients are given priority for admission.

How is payment handled at RCCC?

Insurances are billed when applicable; uninsured individuals are charged a sliding fee scale based on income; no one is turned away due to inability to pay.

Who are the program contacts for RCCC?

Program Supervisor and Manager: Kara Friis, kara.friis@co.rock.wi.us, 608-247-4037; Bette Trimble, bette.trimble@co.rock.wi.us, 608-757-5216.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Janesville): 4.36/5 (59)
  • Recovery.com: 4.4/5 (58)
  • Recovered.org: 3.85/5 (Not explicitly stated)
  • AddictionResource.com: 7.5/10 (Not explicitly stated)

Patients praise

  • Welcoming and modern facility environment
  • Clean, spacious, and comfortable premises
  • Friendly, understanding, and compassionate staff members
  • Efficient service delivery and helpfulness in navigating resources
  • Sense of community support for seniors and families

Common complaints

  • Reports of confusing or lengthy administrative processes
  • Suggestions to streamline paperwork and clarify procedures
  • Specific negative experiences regarding communication and billing (though some reports pertain to the Beloit location)

"The facility's large open spaces are mentioned positively, providing a comfortable environment for clients seeking help. Many users commend the staff for their friendliness and understanding."

Wheree.com

"Occasional reports that some clients find certain administrative processes confusing or lengthy. A few customers also suggest that further improvements could be made in streamlining paperwork or clarifying procedures to enhance overall experience."

Wheree.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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