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Clinic Type

Urgent Care

Address

3200 E. Racine St., Janesville, WI 53546

Phone

608-371-8800

Email

community.benefits@ssmhealth.com

Opening Hours

Everyday: 00:00 am to 10:00 pm (Express Virtual Care hours shown separately)

Telehealth

SSM Health Express Virtual Care available

Emergency Care

Not specified; emergency services can be pursued by calling 911 or going to the nearest emergency room.

Services Offered

  • Urgent Care
  • Express Virtual Care

Insurance & Payment

Please note: Urgent care services furnished at this location may be identified on claims sent to your health insurance company as an office place of service and may impact insurance coverage. Please contact your insurance company if you have any questions.

Languages Spoken

FAQs

Does SSM Health Urgent Care in Janesville require appointments?

SSM Health Urgent Care in Janesville does not schedule appointments. Patients are attended to based upon their level of illness.

Should I contact my primary physician before coming to Urgent Care?

Whenever possible, contact your primary physician before coming; they can offer guidance and direct you to the appropriate care facility if necessary.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Facebook: 86% recommend (492 reviews) for the hospital facility (492 reviews)
  • Healthgrades: 79% recommend (facility) (Not explicitly stated total count)
  • BestProsInTown: Not explicitly stated overall score (15 reviews)

Patients praise

  • Friendly and efficient staff
  • Attentive care and willingness to take time to address concerns
  • High recommendation rates for the associated hospital facility

Common complaints

  • Perceived lack of care from specific providers
  • Concerns regarding bedside manner and communication style
  • Issues with provider dismissiveness or feeling unheard regarding medical conditions

"Customers describe the staff as friendly, efficient, and attentive... Patients are seen quickly, and the medical professionals... take the time to address concerns and provide thorough care."

BestProsInTown

"SSM has good and bad doctors but overall this SSM Health I will never recommend because Dr. Travis Copland has been the worst doctor..."

Healthgrades (Provider Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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