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About

Norton Children's Medical Group – Jeffersonville is part of Norton Children's, a nonprofit pediatric health system based in Louisville, KY. It operates under Norton Healthcare and provides pediatric care across several specialties (cancer, heart, neurology, neurosurgery, orthopedics, and more). The organization serves Louisville, KY and Southern Indiana, with multiple offices in the region, including locations in Jeffersonville, IN. It is private, nonprofit, with headquarters in Louisville, and employs hundreds of staff as part of Norton Children’s network. If you’re looking for Jeffersonville-specific services or physicians within Norton Children’s Medical Group, contact the Jeffersonville location or the main Norton Children’s line for appointments and details.

Clinic Type

Pediatrics

Address

Jeffersonville, IN

Phone

(502) 479-6300

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Norton eCare offers telehealth for nonurgent concerns for patients ages 2 and older located in Kentucky or Indiana

Services Offered

  • pediatrics
  • well-child visit
  • pediatric urgent care
  • newborn care
  • developmental screening
  • hearing and vision screenings
  • chronic condition management (asthma)
  • adolescent health
  • school and sports physicals
  • behavioral health
  • nutrition guidance
  • growth monitoring
  • on-site lab work
  • minor injury care
  • specialty care access (top pediatric specialists)

Technology & Equipment

  • on-site lab equipment
  • electronic health records (implied)

Team

  • Norton Children’s Medical Group – Jeffersonville — Pediatric Care

Insurance & Payment

  • Medicare
  • Medicaid
  • major commercial insurance plans
  • most major commercial insurance plans

Medicare, Medicaid and most major commercial insurance plans accepted; see insurance information page for specifics

copays due at time of service, payment plans, financial assistance, copays or fees due at time of service

Financing: financial assistance available; payment plans available

Languages Spoken

  • English

Pricing

  • typical visit copay/fee due at time of service; self-pay visit typically $100–$250 depending on services
  • lab or X-ray charges may apply

Current Offers

Newbie Night Meet and Greet

FAQs

What ages do your pediatricians see?

From birth through young adulthood, typically up to age 18 or 21 depending on provider

What should I bring to my child’s appointment?

Photo ID for parent/guardian, current insurance card(s), form of payment, medication list with dosages, relevant medical records, legal guardianship documents if applicable. You can also upload documents via Norton MyChart.

What insurance plans do you accept, and do I have to pay for my child’s visit when I arrive?

We accept Medicare, Medicaid and most major commercial insurance plans. Copays or fees are due at the time of service. We offer payment plans and financial assistance options.

How can I access my child’s medical records?

You can view/download medical records anytime via Norton MyChart.

Do you offer pediatric virtual visits or telehealth?

Norton eCare offers day and night access to Norton Healthcare providers via Norton MyChart for nonurgent concerns; the service is available to patients 2 and older in KY or IN.

Can I book a same-day appointment or walk in?

Many locations offer same-day appointments for existing patients through Norton MyChart.

Commitments

  • Same-day appointments available for existing patients
  • Evening hours and Saturday morning visits

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • location.com: 3.8 out of 5 stars (53 reviews)

Patients praise

  • Friendly and professional staff
  • Doctors described as caring, patient, and good listeners
  • Thorough explanations provided by physicians
  • Clean and comfortable office environment

Common complaints

  • Difficulty obtaining same-day sick appointments
  • Long wait times for appointments
  • Concerns about diagnostic accuracy/misdiagnosis
  • Perceived lack of attentiveness in urgent situations
  • Limited children's activities in the waiting area

"Since Norton took over getting a sick appointment is nearly impossible... That was the thing I liked about this office, you could get an appointment the same day for your sick child, now it's impossible."

Review by Chelsea Mix on localitybiz.com

"Dr. Tucker didnt do his job properly he just checked my son out and said it was nothing but a bug... we took him to the children's hospital and he had the flu and strep."

Review by Donald Hornbuckle on localitybiz.com

"I love Dr Tucker, great Dr very patient and a good listener. Explains everything step by step. The staff there are great also."

Review on businessyab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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