The Jersey City Family Health Center - RWJBarnabas Health
Dental Clinic • Jersey City, NJ • Since 2016
About
The Jersey City Family Health Center is part of RWJBarnabas Health, New Jersey’s largest nonprofit integrated health care system headquartered in West Orange. RWJBarnabas Health operates multiple facilities across New Jersey, including a network of hospitals, academic centers, and outpatient services. The Jersey City location is one of several network sites designed to provide coordinated patient care within RWJBarnabas Health’s system. Key context: - RWJBarnabas Health was formed in 2016 from the merger of Robert Wood Johnson Health System and Saint Barnabas Health Care System. - The network emphasizes collaboration in education, research, and patient care, with outpatient centers and hospital integrations across New Jersey. - RWJBarnabas Health is nonprofit and employs a large workforce across its facilities.
Clinic Type
Dental Clinic
Address
Not specified in extracted text
Phone
201-499-1969 (Dental Clinic); 201-499-1969 (Eye Clinic); 201-499-1969 (Wound Clinic)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (Hospital-level): 3 out of 5 stars (1,244 surveys (hospital-wide))
- Facebook (hospital-level): 66% recommend (853 reviews (hospital-level))
Patients praise
- Cleanliness of the facility
- Some reports of friendly and helpful staff
- Efficient care in specific instances
Common complaints
- Long wait times and delayed appointments
- Staff described as unprofessional or disrespectful
- Concerns regarding communication with providers and lack of thorough examinations
- Difficulties with administrative tasks such as scheduling and prescription refills
"Have visited three times and always need to spend 1.5 to 2 hours just waiting. I think it is a little bit too long personally."
— a-better-place.com review"Very nice place! The people were professional, friendly and helpful. The whole visit was done in a timely manner and the Dr. who took care of me was great."
— a-better-place.com review"I have complained numerous times regarding staff not answering phone, waiting time, not being consistent with refills and spending 5 minutes with patients."
— BBB complaint summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jersey City Medical Center Internal Medicine Now Accepting New Patients – Destination Jersey City — Dec 18, 2025
- RWJBarnabas Health appoints Kyriacou as new president and CEO of Jersey City Medical Center | ROI-NJ — Jan 7, 2026
- RWJBarnabas Health invests $1.7M on community health programs in Jersey City, Hudson County | ROI-NJ — Jun 18, 2026
- Jersey City Medical Center Recognized for 75 Years of Membership in the American Hospital Association - MedEdge MEA — May 23, 2026
- Jersey City Medical Center Celebrates 75 Years in AHA Membership – Destination Jersey City — May 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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