Watauga Orthopaedics | Orthopedic Surgery Johnson City ...
Orthopedics • Johnson City, TN • Since 1950 • 4 offices (Johnson City, Kingsport, Bristol, Greeneville) locations
About
Watauga Orthopaedics, PLC is a private, multi-specialty orthopedic surgery practice founded in 1950 and based in Johnson City, Tennessee. It offers expert care for hip, knee, shoulder, hand, spine, foot and ankle conditions, with on-site MRI, physical therapy, PRP therapy, EMG testing, and a walk-in urgent orthopedic clinic. The practice operates six offices in the Tri-Cities area (Kingsport, Bristol, and Johnson City) and employs about 91 staff, with annual revenue around $4.7 million. They emphasize sports medicine leadership, extended hours (to 8:00 pm) and a Saturday clinic in Johnson City.
Clinic Type
Orthopedics
Address
Johnson City, Kingsport, Bristol, Greeneville locations listed: 2410 Susannah Street, Johnson City, TN 37601; 875 Larry Neil Way, Kingsport, TN 37660; 340 Steeles Road, Bristol, TN 37620; 1132 Erwin Hwy, Greeneville, TN 37745
Phone
(423) 282-9011
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Opening Hours
Walk-In Clinic: Johnson City M-F 8 am – 8 pm; Sat 8 am – 5 pm; Sun 1 pm – 5 pm (office hours may vary by location)
Telehealth
Yes (Walk-In Clinic/Virtual Care Clinic)
Emergency Care
After Hours Virtual Care Available Through the HURT! App 24/7/365
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Self-pay pricing, Insurance billed at time of service, Online appointment payments (implied)
Languages Spoken
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Pricing
FAQs
What are the office hours for the Johnson City location?
Walk-In Clinic hours and standard appointments; see site for daily times: Mon-Fri 8 am–8 pm for Walk-In; M-F 8 am–5 pm for appointments; Sat 8 am–5 pm; Sun 1 pm–5 pm.
Do you offer virtual care or telehealth?
Yes, after-hours virtual care is available through the HURT! App 24/7/365.
Where are the different offices located?
Johnson City: 2410 Susannah Street; Kingsport: 875 Larry Neil Way; Bristol: 340 Steeles Road; Greeneville: 1132 Erwin Hwy.
How can I schedule an appointment?
Schedule online via the Appointment link referenced on the site or call (423) 282-9011.
Do you have a patient portal?
Yes, patient portal is available via Athenahealth linked from the site.
Awards & Accreditations
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 2.7 out of 5 stars (15 reviews)
- Yahoo Local: 3.0 out of 5 stars (18 reviews)
- Trustburn: 4.8 out of 5 stars (aggregate) (621 reviews)
- Facebook: 98% recommend (1,346 reviews)
Patients praise
- professional, kind, and compassionate staff and doctors
- efficient check-in and short wait times for many patients
- successful outcomes and effective surgical care for complex injuries
- convenient walk-in clinic hours and availability
Common complaints
- confusing appointment scheduling and follow-up communication
- dissatisfaction with walk-in clinic efficiency or perceived lack of thorough diagnosis for certain issues
- frustration regarding upfront payment policies for uninsured patients
"Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my back. My life is much improved."
— Yahoo Local Review by Pete J."Would not recommend!!!!!! Went to watauga orthopedics after my hand has been numb for 3 days. ... they told me they are not sure what the problem is. ... I left this place with my hand still numb and no help and 225.00 less."
— LocalityBiz Review by Roy ArnettSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Watauga Orthopedics celebrates 75th anniversary — Sep 2, 2025
- Client Spotlight: Watauga Orthopaedics | Radsource — Aug 7, 2025
- Watauga Orthopaedics earns advanced orthopaedic certification — Oct 28, 2025
- Ballad Health orthopedic advancement partnership with Campbell Clinic announced | WJHL | Tri-Cities News & Weather — Jun 3, 2026
- Network extends from Greeneville, Tenn., to Wytheville, Va. — Jun 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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