Pediatrics Clinic – Johnson City on Oakland - Ballad Health
Pediatrics • Johnson City, TN • 1 pediatric clinic (Johnson City Oakland) locations
Clinic Type
Pediatrics
Address
Oakland Avenue, Johnson City, TN
Phone
423-952-8000
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual urgent care and online visits)
Emergency Care
Urgent care and virtual urgent care available outside office hours
Services Offered
Technology & Equipment
Insurance & Payment
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Online scheduling, MyChart portal, Phone scheduling, In-person scheduling
Languages Spoken
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FAQs
What services are offered at Ballad Health Medical Associates Pediatrics in Johnson City?
General check-ups, immunizations, school and sports physicals, well-child care, and other pediatric services such as circumcisions and minor procedures; online scheduling and MyChart access available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (133 reviews)
- Healthgrades: 4.2 out of 5 stars (5 reviews (specific to Dr. Pearson))
- Yelp: Not specifically rated (very negative text reviews) (6 reviews)
Patients praise
- Attentive and compassionate care for children
- Friendly and welcoming nursing and office staff
- Providers described as thorough and willing to explain medical treatments clearly
- Strong personal connections formed between providers and patients over many years
Common complaints
- Reports of rude treatment by staff and medical providers
- Concerns regarding office environment and communication quality in specific instances
- Dissatisfaction with wait times and administrative processes
"Best peds in tricities wouldn't take my kids anywhere else"
— Birdeye review of Johnson City Pediatrics"This is the worst healthcare facility. I was treated rude by all staff including the MD. I would not recommend this facility."
— Yelp review of Ballad Health Johnson City facilitySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Behavioral Health – Johnson City | Ballad Health — Nov 5, 2025
- Pediatric Orthopedics – Johnson City | Ballad Health — Nov 5, 2025
- Lauren T Wyatt, PNP | Ballad Health — May 22, 2026
- Kim Erika Nichols, MD | Ballad Health — Sep 8, 2025
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Johnson City
Summary: Johnson City Pediatrics is part of State of Franklin Healthcare Associates (SOFHA), a wellness and healthcare organization headquartered in Johnson City, Tennessee. SOFHA operates as a public company with multiple offices (including 301 Med Tech Pkwy and 615 N State of Franklin Rd in Johnson City) and offers medical services across pediatrics, internal medicine, clinical laboratory services, and related healthcare. The organization highlights a growing online presence (monthly visits around 26.6k, strong local reach), a modest employer footprint (about 3 staff at Johnson City Pediatrics with various roles), and recent leadership news (SOFHA announced a new CFO in June 2026). Contacts include help@sofha.org and phone numbers provided on their site.
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