Pharmacy – Johnson City on State of Franklin - Ballad Health
Pharmacy • Johnson City, TN • Since 2016 • 1 (Johnson City – State of Franklin) locations
About
Summary: The request appears to seek information about a pharmacy in Johnson City located on State of Franklin within Ballad Health in Johnson City. Ballad Health is a Johnson City–based health system operating 20 hospitals and numerous clinics in Tennessee and Virginia, including primary care and urgent care services, with Marsh Regional Blood Center. Although Ballad Health’s footprint includes Johnson City facilities and outpatient locations, the page you provided does not specify a dedicated “Pharmacy” in Johnson City on State of Franklin. For precise pharmacy details (hours, location, and services) you may want to contact Ballad Health directly at 800-366-1132 or visit their site’s locations section or search for the specific State of Franklin address within Ballad Health’s Johnson City network.
Clinic Type
Pharmacy
Address
State of Franklin (Johnson City) Ballad Health Pharmacy location
Phone
423-926-6154
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Pharmacy insurance billing for prescribed medications, $50 flat fee for tests (paid via pharmacy billing/insurance where applicable)
Languages Spoken
—
Pricing
Current Offers
Free diapers for TennCare/CoverKids recipients (Johnson City location) — free
FAQs
What testing is available at Ballad Health Pharmacy?
Tests for Influenza, Strep throat, COVID-19, RSV (at Tennessee locations only), UTI; ages 13+ can receive rapid tests.
How can I manage prescriptions online?
Rx portal to request refills, transfer prescriptions, view medication information, and view services.
What services do Ballad Health Pharmacy provide besides dispensing medicines?
Our pharmacists are certified to administer vaccinations and immunizations, advise on medication doses and potential side effects, and answer questions about prescriptions.
Can I manage my prescriptions online?
Yes, you can update and manage your prescriptions online using our Rx portal: request a refill, transfer your prescription, view medication information, and view available pharmacy services.
What are the delivery options for medications and supplies?
Pharmacy delivers medical supplies and IV infusion products to Northeast Tennessee, Southwest Virginia and Northwest North Carolina, with 24/7 access to an on-call pharmacist for questions.
What are the hours for infusion and delivery services?
Infusion and medical equipment delivery services are available Monday through Friday, 8 a.m. to 6 p.m.
Is there a patient incentive or program for diapers?
TennCare and CoverKids recipients can receive free diapers for children up to 2 years old; the Johnson City Pharmacy offers a free 60-day supply of 200 diapers.
How can I contact the pharmacy for questions or to schedule a vaccination?
Call 423-926-6154 to schedule a vaccination or speak to a pharmacist.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Loc8NearMe: Generally positive feedback regarding pharmacy team members (Multiple recent reviews mentioned across aggregate sites)
Patients praise
- polite and helpful staff
- convenient service for employees (department delivery)
- easy access to refills
- compassionate support
Common complaints
- refusal to refill early for travel
- long wait times at associated medical center emergency departments
- some complaints about hospital-wide patient care and communication ("act like robots")
"I have a great experience with Ballard Health pharmacy they are always very polite and if you have any questions they will take care of you and answer them the nicest pharmacy I have ever been to"
— Loc8NearMe review (April 2026)"Professional staff and very convenient. Wont fill early though even if you are going out of town."
— Loc8NearMe review (June 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Four SOFHA clinic closures impact patients of 15 providers — Jan 9, 2026
- Ballad Health Providing Financial Support To State Of Franklin Healthcare Associates – WGRV.com — Dec 10, 2025
- Mass exodus underway at State of Franklin Healthcare Associates — Aug 20, 2025
- ETSU Charitable Pharmacy celebrates 10 years of service - ETSU News — Dec 19, 2025
- SOFHA issues statement following announcement of multiple closures in region — Jan 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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