Urgent Care Clinic in Johnson City, TN - Ballad Health
Primary Care • Johnson City, TN • Since 2016
About
Ballad Health operates multiple urgent care options in Johnson City, TN as part of its broader hospital and primary care network. While the company’s main headquarters are in Johnson City, its urgent care facilities exist within its system of 20+ hospitals and numerous outpatient locations across Tennessee and Virginia. If you’re seeking an urgent care in Johnson City, Ballad Health is a primary local option within the Ballad Health network, offering walk-in urgent care services alongside primary and specialty care. Key points: - Ballad Health is a Johnson City–based health system with urgent care clinics as part of its service network. - Network includes 20 hospitals, plus numerous outpatient locations in Tennessee and Virginia. - For urgent care in Johnson City, Ballad Health facilities within the network are the most relevant option. - Contact options: Ballad Health central numbers can help direct you to the nearest urgent care location (main numbers: 800-366-1132, 888-288-5174, 833-822-5523).
Clinic Type
Primary Care
Address
Johnson City Urgent Care Clinic, a department of Johnson City Medical Center, Johnson City, TN
Phone
+18338225523 / 183-382-5523? (not specified)
Paula.Whitehead@balladhealth.org
Opening Hours
Extended weekday and weekend hours; open seven days a week
Telehealth
Online Quick Care (no video, provider feedback in as quickly as one hour) and Virtual Urgent Care (video visits)
Emergency Care
Ballad Health emergency rooms open 24/7 for life-threatening emergencies
Services Offered
Insurance & Payment
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Languages Spoken
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Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: Generally highly recommended in some directories (78 reviews noted in one source)
Patients praise
- kind and helpful staff
- clean facilities
- efficient service with low wait times
- attentive doctors who explain concerns well
Common complaints
- reports of rude staff and medical providers
- billing and communication issues regarding service charges
"This is the worst healthcare facility. I was treated rude by all staff including the MD. I would not recommend this facility."
— Yelp user review of BalladHealth (general)"Ballad Health Medical Associates Urgent Care in Johnson City is highly recommended for its kind and helpful staff, clean facility, and efficient service. Patients appreciate the doctors' attentiveness and explanation of medical concerns, as well as the low wait times."
— BestProsInTown summary of patient reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ballad Health moves forward with plans to rebuild Unicoi — Jan 28, 2026
- Ballad Health announces construction underway on Johnson City ER expansion project — May 18, 2026
- Ballad Health starts $72M expansion at JCMC | Johnson City Press — May 19, 2026
- Johnson City Medical Center’s emergency room to gain 39 treatment rooms - AOL — May 21, 2026
- New direct primary care clinic set to open in Johnson City | WJHL | Tri-Cities News & Weather — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Johnson City
Fast Pace Health offers urgent care clinics with walk-in availability, no appointment needed, and extended hours seven days a week. They accept most major insurances, Medicaid, and Medicare, plus affordable self-pay options for uninsured patients. Each clinic has on-site lab testing and X-ray capabilities, aiming for short wait times and patient-first, compassionate care. Locations near Johnson City, TN: - Franklin, TN (HQ in Waynesboro, TN, but not Johnson City) - Waynesboro, VA (listed; not Johnson City) - Note: The official Johnson City-specific clinic is not listed among the provided locations. The company operates 3 U.S. offices with a focus across Tennessee and surrounding states. Key details: - Industry: Hospitals and Health Care; Privately held - Founded: 2009; Headquartered in Waynesboro, TN - Services: Urgent care for illnesses and injuries, wellness/screening, on-site labs, X-ray - Hours: Open 7 days a week with extended hours - Contact: Multiple listed phone lines; customer service email: customerservice@fastpacehealth.com
Summary: The page pertains to Johnson City Pediatrics, part of State of Franklin Healthcare Associates (SOFHA), a public healthcare organization based in Johnson City, TN. SOFHA operates multiple offices (3 in Johnson City) offering pediatric, internal medicine, and related medical services. The site highlights include contact info (help@sofha.org, phone numbers), office locations (Johnson City addresses), and a corporate overview. Notable workforce and web metrics are provided, along with recent news about SOFHA appointing a new CFO. If you’re seeking a Walk-In Clinic in Johnson City, this page confirms SOFHA’s presence in the area but does not specify walk-in hours or a dedicated walk-in clinic department. For immediate walk-in needs, contact the offices directly or visit the SOFHA homepage.
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