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Clinic Type

Radiology

Address

Ballad Health Imaging Center, Med Tech Parkway, Johnson City, TN (across from Franklin Woods Community Hospital)

Phone

423-302-6239

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Services Offered

  • CT scans
  • X-rays
  • ultrasounds
  • low-dose lung cancer screening
  • angiography
  • contrast and non-contrast CT
  • head/neck/chest/abdomen/pelvis/spine/musculoskeletal imaging
  • general radiology
  • outpatient imaging
  • expedited reporting to PCP
  • MyChart access to results

Technology & Equipment

  • ACR-accredited imaging equipment
  • CT (including CT angiography)
  • X-ray
  • Ultrasound
  • low-dose radiation protocols
  • MyChart patient portal

Insurance & Payment

Walk-in X-rays, scheduled CT/ultrasound/tests

Languages Spoken

Pricing

  • ACR-accredited imaging
  • low-dose radiation protocols
  • Image Gently and Image Wisely pledges

FAQs

Hours for services

We're open Monday through Friday from 8 a.m. to 5 p.m. for scheduled or stat testing for CT scans, ultrasounds and other procedures.

Awards & Accreditations

  • ACR Diagnostic Imaging Center of Excellence

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • SOFHA (State of Franklin Healthcare Associates) Imaging Center: 4.9 out of 5 stars (499 reviews)
  • Mountain States Imaging at Med: 4.7 out of 5 stars (114 reviews)
  • Mountain Empire Radiology: 1.2 out of 5 stars (15 reviews)

Patients praise

  • Friendly, professional, and compassionate staff and technicians
  • Clean, comfortable, and well-maintained facilities
  • Efficient check-in processes and minimal wait times for many patients
  • Clear communication and support during imaging procedures to alleviate anxiety

Common complaints

  • Issues with billing departments including unexpected bills and collections notices
  • Instances of unfriendly or unhelpful front desk staff
  • Difficulty reaching specific departments or staff for follow-up communication
  • Long wait times for appointments in some instances

"I’ve only had amazing experiences here! The staff is kind and knowledgeable, and I would highly recommend them."

SOFHA Imaging Center review

"My husband came in today to get an ultrasound. We were greeted by a girl who was very unfriendly and told us that we had to pay $100 dollars today... when the healthcare provider flat out does not do their job and then lies to you, it is not only distressing its unacceptable!!"

SOFHA Imaging Center review

"After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices... The billing department needs better management."

Mountain Empire Radiology review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Johnson City, TN·Radiology

Summary: - The Imaging Center for State of Franklin Healthcare Associates (SOFHA) in Johnson City, TN, is part of the SOFHA network, which covers wellness, pediatrics, clinical lab services, internal medicine, and medical services. - SOFHA (Johnson City Pediatrics) operates three offices in Johnson City, TN, and reports health-care services across its network, including imaging-related diagnostics as part of its medical services. - Recent leadership news: SOFHA named a new Chief Financial Officer (CFO) in mid-June 2026, highlighting organizational changes at the corporate level. Key context: - SOFHA is a public healthcare organization headquartered in Johnson City, Tennessee, offering pediatric and broader medical services. - Website: sofha.net; contact: help@sofha.org; main phone: (423) 794-5500. - Office locations include 301 Med Tech Pkwy and 615 N State Of Franklin Rd in Johnson City, TN. Note: The provided content does not include detailed imaging center specifics (services, equipment, hours). If you need exact imaging modalities, wait times, or location-specific imaging center information, I can search for those details.

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Johnson City, TN·Radiology

HMG Outpatient Diagnostic Center in Johnson City is part of Holston Medical Group (HMG), a multi-specialty, physician-owned health system serving Northeast Tennessee and Southwest Virginia. HMG operates 70+ offices with primary care and 30+ specialties, including outpatient diagnostic services. The Johnson City location falls under HMG’s network of outpatient centers and offers diagnostic imaging and related testing as part of its comprehensive care continuum. For exact services, hours, and scheduling at the Johnson City Outpatient Diagnostic Center, contact HMG directly or visit their site.

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