Imaging Center – Johnson City
Radiology • Johnson City, TN
Clinic Type
Radiology
Address
Ballad Health Imaging Center, Med Tech Parkway, Johnson City, TN (across from Franklin Woods Community Hospital)
Phone
423-302-6239
Paula.Whitehead@balladhealth.org
Opening Hours
Monday–Friday 8:00 a.m. – 5:00 p.m.
Services Offered
Technology & Equipment
Insurance & Payment
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Walk-in X-rays, scheduled CT/ultrasound/tests
Languages Spoken
—
Pricing
FAQs
Hours for services
We're open Monday through Friday from 8 a.m. to 5 p.m. for scheduled or stat testing for CT scans, ultrasounds and other procedures.
Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- SOFHA (State of Franklin Healthcare Associates) Imaging Center: 4.9 out of 5 stars (499 reviews)
- Mountain States Imaging at Med: 4.7 out of 5 stars (114 reviews)
- Mountain Empire Radiology: 1.2 out of 5 stars (15 reviews)
Patients praise
- Friendly, professional, and compassionate staff and technicians
- Clean, comfortable, and well-maintained facilities
- Efficient check-in processes and minimal wait times for many patients
- Clear communication and support during imaging procedures to alleviate anxiety
Common complaints
- Issues with billing departments including unexpected bills and collections notices
- Instances of unfriendly or unhelpful front desk staff
- Difficulty reaching specific departments or staff for follow-up communication
- Long wait times for appointments in some instances
"I’ve only had amazing experiences here! The staff is kind and knowledgeable, and I would highly recommend them."
— SOFHA Imaging Center review"My husband came in today to get an ultrasound. We were greeted by a girl who was very unfriendly and told us that we had to pay $100 dollars today... when the healthcare provider flat out does not do their job and then lies to you, it is not only distressing its unacceptable!!"
— SOFHA Imaging Center review"After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices... The billing department needs better management."
— Mountain Empire Radiology reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 1321 Sunset Dr - Johnson City, TN | Quest — Jun 16, 2026
- New healthcare business opening in Johnson City | WJHL | Tri-Cities News & Weather — Feb 13, 2026
- New diagnostic lab adds local option for providers | Johnson City Press — Jul 1, 2026
- New Johnson City Eye Surgery Center to welcome patients this spring | WJHL | Tri-Cities News & Weather — Jan 13, 2026
- Frye Regional Medical Center Expands Access to Diagnostic Services — Dec 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More radiology clinics in Johnson City
Summary: - The Imaging Center for State of Franklin Healthcare Associates (SOFHA) in Johnson City, TN, is part of the SOFHA network, which covers wellness, pediatrics, clinical lab services, internal medicine, and medical services. - SOFHA (Johnson City Pediatrics) operates three offices in Johnson City, TN, and reports health-care services across its network, including imaging-related diagnostics as part of its medical services. - Recent leadership news: SOFHA named a new Chief Financial Officer (CFO) in mid-June 2026, highlighting organizational changes at the corporate level. Key context: - SOFHA is a public healthcare organization headquartered in Johnson City, Tennessee, offering pediatric and broader medical services. - Website: sofha.net; contact: help@sofha.org; main phone: (423) 794-5500. - Office locations include 301 Med Tech Pkwy and 615 N State Of Franklin Rd in Johnson City, TN. Note: The provided content does not include detailed imaging center specifics (services, equipment, hours). If you need exact imaging modalities, wait times, or location-specific imaging center information, I can search for those details.
HMG Outpatient Diagnostic Center in Johnson City is part of Holston Medical Group (HMG), a multi-specialty, physician-owned health system serving Northeast Tennessee and Southwest Virginia. HMG operates 70+ offices with primary care and 30+ specialties, including outpatient diagnostic services. The Johnson City location falls under HMG’s network of outpatient centers and offers diagnostic imaging and related testing as part of its comprehensive care continuum. For exact services, hours, and scheduling at the Johnson City Outpatient Diagnostic Center, contact HMG directly or visit their site.
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