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Clinic Type

Rheumatology

Address

Bassett Medical Center, 1 Atwell Road, Cooperstown, NY 13326-1394; Bassett Herkimer Specialty Services, 321 East Albany Street, Herkimer, NY 13350

Phone

1-800-BASSETT (227-7388)

Email

compliance@bassett.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Offers Virtual Visits

Services Offered

  • Rheumatology
  • Rheumatic disease diagnosis and treatment
  • Arthritis care
  • Autoimmune disease management
  • Joint and musculoskeletal care

Insurance & Payment

Languages Spoken

FAQs

What conditions do rheumatologists treat?

Rheumatic diseases including arthritis (rheumatoid arthritis, osteoarthritis, gout, psoriatic arthritis, post-traumatic arthritis, infectious arthritis), autoimmune diseases (lupus, Sjögren’s syndrome), collagen disorders (scleroderma), inflammatory conditions (ankylosing spondylitis, polymyalgia rheumatica, polymyositis), bone and joint conditions (bursitis, tendonitis), vascular conditions (giant cell arteritis, Raynaud’s syndrome, vasculitis).

What treatments are available?

Assistive devices, exercise therapy, medications (anti-inflammatories, pain medicines, DMARDs), physical and occupational therapy (hydrotherapy, massage, exercise, heat/cold therapy), surgery by orthopedic or surgical specialists.

What should I do if I have joint pain or other rheumatologic symptoms?

If you experience pain or other symptoms of a joint disorder, autoimmune rheumatic disease, or other rheumatologic disorder, ask your primary care practitioner or specialist to schedule an appointment, or call 1-800-BASSETT for a referral.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals/WebMD for Dr. Ralph Tabib (Johnstown, PA): 4.4-4.5/5 (23-28 ratings)
  • Arthritis Health Associates, PLLC (Syracuse, NY): 2.8/5 (106 reviews)

Patients praise

  • Compassionate, caring, and professional physicians noted in some patient experiences
  • Prompt return of calls and messages (in some practice settings)
  • Effective ability to diagnose issues without delay (Dr. Ralph Tabib)
  • Recognition of being well-versed in arthritis and autoimmune disease management

Common complaints

  • Reports of medical gaslighting and dismissal of concerns by providers (Arthritis Health Associates, Syracuse)
  • Concerns regarding facility cleanliness, such as full garbage bins and dust accumulation (Dr. Ralph Tabib, Johnstown, PA)
  • Complaints about apathy, lack of diagnosis, and feeling dismissed during short appointments
  • Red flags raised by some patients regarding medical care quality

"Dr. Tabib is one of the most caring and compassionate physicians I have ever met. He truly wants to make his patients feel better."

Vitals patient review

"If you wanna be medically gaslit and made to feel inferior for being overweight and dismissed bc of it. This is your place."

Birdeye patient review for Arthritis Health Associates, PLLC

"office was filthy!!! Garbage full of suringes! Dust bunnies in every corner!"

Vitals patient review for Dr. Ralph Tabib

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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