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Saint Joseph Medical Center – Joliet is a private hospital and health care provider based in Joliet, Illinois. It operates from 333 Madison St, Joliet, IL 60435, and has a notable presence internationally (Lebanon, UAE, India) though its primary operations are in Joliet. The center focuses on hospital-level care within the health care industry and has shown rapid growth in staff size (+120.8% YoY). Key recognitions include a high performing status by U.S. News & World Report and favorable Lown Institute grades, reflecting quality and equity in care. The organization emphasizes its Joliet roots with a growing online presence (LinkedIn).

Clinic Type

Surgery

Address

Joliet, IL (489-bed facility)

Phone

815-783-5838

Email

hr-prime@primehealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 emergency care

Services Offered

  • Cardiology
  • Oncology
  • Stroke care
  • Orthopedics
  • Women’s health
  • OB/GYN
  • Maternity care
  • Neonatal care
  • Minimally invasive procedures
  • Robotic-assisted surgery
  • Imaging
  • Laboratory testing
  • Inpatient rehabilitation center
  • 24/7 emergency care
  • Level II trauma center

Technology & Equipment

  • Robotic-assisted technology
  • Advanced imaging and laboratory testing

Insurance & Payment

Languages Spoken

  • English

FAQs

What is the ER arrival process?

Let us know you’re coming. Select your emergency room arrival time and wait at home until your time to be seen. You can reserve your ER visit online or by phone or text at (815) 783-5838.

Awards & Accreditations

  • Award-winning health system within Prime Healthcare family
  • Nationally recognized health system (Prime Healthcare)
  • Joint Commission accreditation
  • Joint Commission accredited 489-bed facility
  • leading hospital in the Joliet area
  • award-winning care with nationally recognized system (Prime HealthCare)

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 2.44/5 (1115 reviews)
  • Illinois Hospital Report Card: 53% recommended (14% lower than state average) (N/A)

Patients praise

  • Recognized for specific excellence awards in areas such as pulmonary care and vascular surgery

Common complaints

  • Chronic understaffing leading to patient safety concerns, delays in care, and increased medical errors
  • Staff fatigue, burnout, and emotional distress among nursing staff
  • Allegations of unprofessionalism in emergency department settings
  • Difficulties in receiving timely responses to patient needs and medication management issues

"Total incompetence. Emergency room a joke instead of taking care of patients they are at the desk joking loudly, so unprofessional. ... My recommendation is to stay away from this hospital at all cost."

Rehab.com review

"According to the court complaint, the understaffing led to delayed care and medications, patient infections and increased medical errors."

News reports regarding recent nursing lawsuits

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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