Saint Joseph Medical Center: Leading Hospital in Joliet, IL
Surgery • Joliet, IL
About
Saint Joseph Medical Center – Joliet is a private hospital and health care provider based in Joliet, Illinois. It operates from 333 Madison St, Joliet, IL 60435, and has a notable presence internationally (Lebanon, UAE, India) though its primary operations are in Joliet. The center focuses on hospital-level care within the health care industry and has shown rapid growth in staff size (+120.8% YoY). Key recognitions include a high performing status by U.S. News & World Report and favorable Lown Institute grades, reflecting quality and equity in care. The organization emphasizes its Joliet roots with a growing online presence (LinkedIn).
Clinic Type
Surgery
Address
Joliet, IL (489-bed facility)
Phone
815-783-5838
hr-prime@primehealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24/7 emergency care
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What is the ER arrival process?
Let us know you’re coming. Select your emergency room arrival time and wait at home until your time to be seen. You can reserve your ER visit online or by phone or text at (815) 783-5838.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 2.44/5 (1115 reviews)
- Illinois Hospital Report Card: 53% recommended (14% lower than state average) (N/A)
Patients praise
- Recognized for specific excellence awards in areas such as pulmonary care and vascular surgery
Common complaints
- Chronic understaffing leading to patient safety concerns, delays in care, and increased medical errors
- Staff fatigue, burnout, and emotional distress among nursing staff
- Allegations of unprofessionalism in emergency department settings
- Difficulties in receiving timely responses to patient needs and medication management issues
"Total incompetence. Emergency room a joke instead of taking care of patients they are at the desk joking loudly, so unprofessional. ... My recommendation is to stay away from this hospital at all cost."
— Rehab.com review"According to the court complaint, the understaffing led to delayed care and medications, patient infections and increased medical errors."
— News reports regarding recent nursing lawsuitsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Saint Joseph Medical Center Earns National Recognition for Excellence in Geriatric Emergency Care - Saint Joseph Medical Center - Joliet — Sep 17, 2025
- Saint Joseph Medical Center in Joliet Recognized by U.S. News & World Report’s “Best Hospitals” List - Saint Joseph Medical Center - Joliet — Aug 1, 2025
- Saint Joseph Earns Three “A” Grades in Nationwide Review — Jul 15, 2025
- Saint Joseph Medical Center in Joliet recognized by national ranking – Shaw Local — Aug 4, 2025
- Joliet hospital named 2026 Leader in Specialty Care – Shaw Local — Nov 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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