Family Medicine | St. Bernards Healthcare | Jonesboro, AR

Patients praise

• High patient satisfaction ratings for individual family medicine physicians, often exceeding 4.6/5 stars
• Many long-term patient relationships (decades-long) with providers who are described as caring, attentive, and professional
• Strong nurse and doctor communication scores, often meeting or exceeding national averages
• Patients frequently express trust in their primary care doctors and recommend the practice to others

Common complaints

• Billing and payment system issues, including confusion over statements from external vendors
• Reports of long wait times for appointments and imaging services
• Occasional negative experiences with staff bedside manner and perceived rudeness in emergency or acute care settings
• Isolated reports of medical reporting errors in imaging services