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About

Ozark Center Urgent Behavioral Solutions is a Freeman Health System behavioral health program in Joplin, MO. It offers urgent behavioral health services and other related positions and programs within Ozark Center, a nonprofit mental health system founded in 1990 and headquartered in Joplin. The center operates under Freeman Health System and provides a range of behavioral health services, including urgent care options, counseling, and addiction services, across the Joplin area. Contact: 417-347-7722 or 417-347-7630.

Clinic Type

Behavioral Health

Address

3230 Wisconsin Ave, Suite A, Joplin, MO

Phone

417.347.7800

Email

CommunityHealth@freemanhealth.com

Opening Hours

Mon 11:00 am – 9:00 pm; Tue 11:00 am – 9:00 pm; Wed 11:00 am – 9:00 pm; Thu 11:00 am – 9:00 pm; Fri 11:00 am – 9:00 pm; Sat 1:00 pm – 9:00 pm; Sun 1:00 pm – 9:00 pm

Services Offered

  • Behavioral health
  • Urgent behavioral solutions
  • Mental health services

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Ozark Center Urgent Behavioral Solutions?

Monday: 11:00 am – 9:00 pm; Tuesday: 11:00 am – 9:00 pm; Wednesday: 11:00 am – 9:00 pm; Thursday: 11:00 am – 9:00 pm; Friday: 11:00 am – 9:00 pm; Saturday: 1:00 pm – 9:00 pm; Sunday: 1:00 pm – 9:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com for Ozark Center – Freeman Medical Plaza: 4/5 (4)
  • ABA Navigator for Ozark Center Urgent Behavioral Solutions: 1.3/5 (12)
  • Rehab.com for Freeman Behavioral Health Services: 3.24/5 (72)

Patients praise

  • Availability of specialized, innovative behavioral health treatments (e.g., PRISM Center)
  • Recognition of programs as Centers of Excellence (e.g., Reconnect)
  • Presence of comprehensive crisis and outpatient care options
  • Supportive and caring staff mentioned in some reviews

Common complaints

  • Reports of rude, unknowledgeable, or condescending staff/nurses
  • Complaints about long wait times in the emergency and intake areas
  • Allegations regarding poor communication and difficulty reaching staff by phone
  • Concerns about the quality of care and patient safety oversight

"Nurses are rude, unknowledgeable and clueless. It was enough to make this experience awful."

Rehab.com user review for Freeman Behavioral Health Services

"My friend went to the hospital in the ambulance and they made him wait in the waiting area for four hours without ever taking him back... The triage was condescending, the nurses were rude."

Customer Lobby review for Freeman Health System

"Friendly caring staff."

Rehab.com user review for Freeman Behavioral Health Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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