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Emergency Department & Room Joplin MO | ER - Mercy

Emergency Medicine • Joplin, MO • 1 (Mercy Emergency Department Joplin) locations

About

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Clinic Type

Emergency Medicine

Address

100 Mercy Way, Joplin, MO 64804

Phone

(417) 556-2300

Email

disabilityaccommodations@mercy.net

Opening Hours

24/7 emergency services available

Website

https://www.mercy.net/practice/mercy-emergency-department-joplin/

Emergency Care

Emergency Department available 24/7; Level II trauma center; sexual assault nursing examiners; life-saving emergency care

Services Offered

Emergency Department
Emergency Room
Trauma Center
SANE Sexual Assault Nurse Examiners
On-site cardiology and cardiovascular services
Imaging and lab services
Surgical services (hospital-based)
Air medical transport (Mercy Life Line)
Sexual assault services
24/7 emergency care
Pediatric and adult emergency care
Triaging and dedicated rooms (21 exam, 6 trauma, 5 behavioral health)
On-site helipads

Technology & Equipment

Level II trauma center
on-site helipads
advanced emergency department equipment
SANE program implementation

Team

Mercy Hospital Joplin physicians — Emergency care providers

Insurance & Payment

—

Not specified on page

Languages Spoken

English

FAQs

What is a hospital-based service?

Hospital-based services are provided by hospital facilities and may be billed separately from physician services; check with your insurance carrier.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

MedicalRecords.com: 4.8 (reported rating) (145 reviews)
Momentary Labs (CMS HCAHPS-based): 3 out of 5 star rating (431 patient surveys)
CareTransparency.org: 86/100 patient satisfaction score (survey-based) (Not stated (uses CMS survey measures))

Patients praise

High patient satisfaction (e.g., 86/100 on survey-based patient satisfaction)
Staff/nurse experiences described positively in some reviews
Strength in doctor communication (CMS HCAHPS-derived metrics)

Common complaints

Long wait times in the ER / delays before being seen
Perceived issues with availability/communication of physicians or nurse communication (some survey metrics below national average)
Serious negative experiences in ER cases (e.g., alleged mismanagement/mistakes leading to harm)

""If going to emergency room be ready to wait from 1 to 5 hours.""

— MedicalRecords.com review excerpt

""Worst experience of my life! I could have died in their Emergency Room... causing a severe allergic reaction that put me in the hospital for 8 days.""

— MedicalRecords.com review excerpt

""Patient family, showed up after a car accident... vitals taken after an hour, sit in waiting room for almost 3 hours... still not discharged or any real answers""

— localitybiz.com review excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].