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About

Summary: Freeman Health System is a nonprofit, multi-hospital provider based in Joplin, Missouri, with two campuses in Joplin and a satellite in Neosho. It operates as a large regional network (Freeman West is a major 339-bed teaching hospital) and employs over 3,000 people system-wide, making it the area's largest employer. The system offers extensive services including emergency/urgent care, internal medicine, cardiology, oncology, orthopedics, neurology, and more. It is affiliated with Kansas City University of Medicine and Biosciences and serves the Joplin area from its headquarters at 1102 West 32nd Street, Joplin. For a specific internal medicine practice like “Freeman Southwest Internal Medicine Joplin,” Freeman Health System would be the parent organization; you may want to contact Freeman directly or search for the internal medicine clinic under Freeman Southwest or Freeman Health System’s physician directory for exact office location and physicians.

Clinic Type

Internal Medicine

Address

3202 McIntosh Circle, Suite 201, Joplin, Missouri 64804

Phone

417.347.8318

Email

CommunityHealth@freemanhealth.com

Opening Hours

Monday: 8:00 am – 5:00 pm; Tuesday: 8:00 am – 5:00 pm; Wednesday: 8:00 am – 5:00 pm; Thursday: 8:00 am – 5:00 pm; Friday: 8:00 am – 12:00 pm

Services Offered

  • Internal Medicine
  • Adult medicine
  • Prevention and treatment of adult diseases

Team

  • Bernard F. Bettasso — MD
  • Clint Dunkle — DO
  • Brandon G. Gibson — DO
  • Eric S. Vonholten — DO, FACOI
  • Brittany Winkfield — DO
  • William Estep — DO
  • Cassie Garrett — FNP-C

Insurance & Payment

Languages Spoken

FAQs

Hours of Operation

Monday: 8:00 am – 5:00 pm Tuesday: 8:00 am – 5:00 pm Wednesday: 8:00 am – 5:00 pm Thursday: 8:00 am – 5:00 pm Friday: 8:00 am – 12:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Ronald A. Browning): 3.8/5 (9 ratings) (9 ratings)
  • Healthgrades.com (Dr. Brandon Gibson): 4.1/5 (16 ratings) (16 ratings)
  • Momentary Labs (Freeman Hospital West): 3/5 stars (517 surveys)

Patients praise

  • Skilled and knowledgeable individual physicians
  • Generally high hospital recommendation rates (e.g., 88% cited by US News)
  • Effective communication from some doctors and nurses

Common complaints

  • Long wait times in emergency settings
  • Perceived staff rudeness or lack of compassion
  • Concerns regarding facility cleanliness
  • Billing and insurance communication issues
  • Difficulty scheduling appointments or reaching doctors

"Absolutely remarkable. Dr. Gibson truly cares about his patients... I would trust this man with my life."

Healthgrades (Dr. Brandon Gibson)

"Was very disappointed in my treatment, It seemed he didn't remember what I had told him minutes earlier. Pharmacy could not decipher his prescription..."

Vitals (Dr. Ronald A. Browning)

"My friend went to the hospital in the ambulance and they made him wait in the waiting area for four hours without ever taking him back."

Customer Lobby (Freeman Health System)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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