Psychiatry | Ozark Center - Freeman Health System
Psychiatry • Joplin, MO • Since 1990 • 1 (Ozark Center at Freeman East) locations
About
Ozark Center, part of Freeman Health System, is a nonprofit behavioral health system based in Joplin, MO (founded 1990). It offers comprehensive mental health services including adult and child counseling, therapy, addiction treatment, and outpatient behavioral health programs (notably Hope Spring for adult outpatient services). The organization operates primarily in Joplin with two offices (HQ at 3901 E 32nd St and a second address at 1105 E 32nd St Ste 2). Key leadership includes Director of Operations Kassie Conrad and Director of Psychiatric Practices Jacob Hefner, among others. It actively hires for behavioral health roles and positions itself as a leading provider of behavioral healthcare in the area. If you’re seeking psychiatry-related services, Ozark Center provides psychiatric services as part of its adult community mental health offerings.
Clinic Type
Psychiatry
Address
Ozark Center, Freeman East campus ( Stephens Adult Psychiatric Unit ), unknown street address
Phone
417.347.7567 (adults); 417.347.7580 (children)
CommunityHealth@freemanhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 4/5 (4 reviews)
- Yelp: 2.3/5 (72 reviews (for broader Freeman Health System))
Patients praise
- Some individual providers or specific instances of care receive positive feedback, including high recommendation scores for certain doctors like Dr. Jeffrey Bradley
- Recognition of dedicated staff effort in complex, long-term inpatient cases
Common complaints
- Difficulties with administrative processes, including long wait times for appointments and unresponsiveness (not answering phones)
- Reports of staff unprofessionalism, rudeness, or lack of empathy
- Dissatisfaction with billing practices and communication regarding insurance coverage
- Concerns regarding the effectiveness of treatment, medication management, and patient care coordination
- Reports of canceled appointments and high staff turnover impacting care continuity
"RUN FAR AWAY! Ozark Center is truly an awful place to go, but unfortunately for many it is their only option."
— FindRehabCenters.org"...takes months before you get the first appointment. No matter what you do, they still keep that "average street junkie" stereotype towards you. They won’t listen to your thoughts, instead, they’ll bounce you around from doctor to doctor."
— Rehab.com"I’ve never had a patient with depression who was so impaired... and now she’s engaged, she’s able to laugh, have good humor, build rapport with people and communicate effectively."
— Joplin Business Outlook (Dr. Jeffrey Bradley quoting on a successful case)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ozark Center’s ‘Hope on Wheels’ brings rural mental health | KSNF/KODE | FourStatesHomepage.com — Jun 5, 2026
- Mobile Freeman unit brings mental health care to rural communities | KSNF/KODE | FourStatesHomepage.com — Mar 27, 2026
- Ozark Center’s Brand New Mobile Behavioral Health Unit Ready to Serve Rural Areas – Joplin Business Outlook — Mar 31, 2026
- Freeman PRISM Center offers innovative therapy for treatment-resistant depression | KSNF/KODE | FourStatesHomepage.com — Feb 19, 2026
- Ozark Center holds open house for PRISM site, for clients with treatment-resistant depression | News | joplinglobe.com — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Joplin
Aloha Psychiatric and Wellness, LLC is a small, family-owned psychiatric practice based in Joplin, Missouri. Founded in 2024, it operates as a partnership with a single employee and is led by co-founder/co-owner Brian Baremore. The practice emphasizes personalized, compassionate care aligned with the “aloha” spirit of love, respect, and kindness, aiming to provide excellent service and mental health treatment to patients. Website highlights focus on welcoming patients to receive accessible psychiatric care in the Joplin area.
Comparing your options?
See other psychiatry clinics in Joplin, or search the full directory by insurance, ratings, and more.