Mental Health Unit | Bartlett Regional Hospital
Behavioral Health • Juneau, AK • Since 1886
About
Summary: Bartlett Regional Hospital (BRH) in Juneau, Alaska, is the city and borough-owned nonprofit hospital and the only emergency department in Juneau. It operates 57 inpatient beds and added 61 residential beds in Wildflower Court (long-term care) in July 2023. The hospital serves as a key mental health facility in the area, with a dedicated Aurora Behavioral Health Center and roles in crisis services, reflecting ongoing recruitment in behavioral health and psychiatric care. BRH’s leadership includes CEO Charles Bill and Clinical Director-Behavioral Health Sarah Zaglifa, among other executive and clinical staff. BRH is located at 3260 Hospital Drive, Juneau, AK 99801.
Clinic Type
Behavioral Health
Address
Bartlett Regional Hospital, Juneau, AK
Phone
907-796-8430
dljohnston@bartletthospital.org
Opening Hours
Not listed; contact for visitor hours and guidelines
Emergency Care
Yes (inpatient psychiatric unit for emergencies)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What ages does the Mental Health Unit serve?
Adults 18 and older.
How can I reach the Mental Health Unit?
Call 907-796-8430 for information and visitor guidelines.
What services does the Mental Health Unit provide?
The unit provides inpatient psychiatric treatment for adults 18 and older, including short-term assessment and treatment for mental health emergencies. Inpatient services include Contact Us, Medication Management, Qualified Nursing Care, Daily Assessments and Evaluations, Therapy Groups, Individual Therapy, Recreational Activities, Case Management and Aftercare Planning, and 24/7 Support.
How do I reach the Mental Health Unit for more information or visitor hours and guidelines?
Please call 907-796-8430.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- recovery.com: 3.8/5 (average of 50 reviews) (50)
- TherapyDB: 5.0/5 (1)
- MedicalRecords.com: 3.9/5 (19)
Patients praise
- Staff perceived as caring, compassionate, and professional by some patients
- Positive impact on recovery, safety, and providing hope during mental health crises
- Helpful and supportive environment for physical and emotional care
Common complaints
- Reports of inhumane treatment of behavioral health patients due to staffing and management crises
- Allegations of staff bias, judgmental behavior toward patients, and lack of professional care for specific conditions
"I struggle with mental illness and was admitted to the 3rd floor... I can honestly say, They saved my life!! In more ways than one. I never felt so safe and cared for."
— LocalityBiz (patient review)"A staffing and management crisis at Bartlett Regional Hospital is resulting in “inhumane treatment” of behavioral health patients."
— Juneau Empire (news report)"This is not a state of the art hospital... The nurse at one point referred to me as a junkie. I am repulsed by This place."
— MedicalRecords.com (patient review)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- 4 honored by Juneau hospital for exceptional care, community service | Juneau Empire — Apr 16, 2026
- Behavioral health services gaps in Juneau — May 10, 2026
- Bartlett Regional Hospital | Alaska: Mobile Crisis Program Expands Access to Care Across the Community | AHA — Jun 16, 2026
- Tongass Voices: Juneau's mobile crisis responders on meeting patients where they're at — Jul 10, 2025
- Juneau’s hospital projected to lose millions under Medicaid changes — Jul 25, 2025
Information sourced from the clinic's website as of July 10, 2026.
More behavioral health clinics in Juneau
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