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About

Summary: Doctors On Call Maui operates as KAANAPALI MEDICAL SERVICES, INC., an urgent care and family medical practice in Maui, Hawaii. They offer walk-in urgent care with no appointment required, available daily from 8am–9pm. The service is centered on telemedicine and in-person urgent care across three Maui offices (Lahaina area: 3350 Lower Honoapiilani Rd and 3350 L Honoapiilani Rd Ste 211; Lahaina, HI 96761). Contact number: 1-808-667-7676 (also listed variations). The practice emphasizes immediate, walk-in medical care with a small local footprint (1 employee noted in workforce details) and strong web presence including Doctors On Call Maui site. Suitable for urgent care needs in Kahului/Lahaina area seeking non-appointment medical attention.

Clinic Type

Urgent Care

Address

Two Maui locations: Times Market, 3350 Lower Honoapiilani #211, Lahaina, HI 96761; Shops at Wailea, B34 Level 1, 3750 Alanui Dr, Wailea, HI 96753

Phone

808-667-7676

Email

Opening Hours

Weekdays 08:00am–04:00pm; Saturdays 08:00am–04:00pm; Sundays Closed

Telehealth

Available (Telemedicine)

Services Offered

  • Urgent care
  • Walk-in medical care
  • Telemedicine
  • IV Drip Therapy
  • Weight management
  • COVID-19 testing

Technology & Equipment

  • Telemedicine
  • IV drip therapy
  • COVID-19 testing
  • Weight loss program

Insurance & Payment

  • Most Hawaii insurance
  • many US mainland insurance plans
  • We accept most Hawaii insurance and many US mainland insurance plans

Accepts most Hawaii insurance and many US mainland insurance plans

Telemedicine payments? (Not specified), Pay Your Doctors Bill (external site), Pay Bill (PayYourDoctorsBill), insurance

Languages Spoken

  • English

FAQs

What services are offered?

Urgent care, walk-in medical care, telemedicine, and related services.

What are the clinic hours?

Monday to Saturday: 08:00am - 4:00pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.9/5 stars (13 reviews)
  • Google: 4.5/5 stars (15 reviews)
  • Birdeye: Not explicitly stated aggregate rating (352 reviews)

Patients praise

  • Efficient and quick service
  • Professional, kind, and knowledgeable medical staff
  • Convenient availability and on-site lab/diagnostic capabilities

Common complaints

  • High cost and surprise billing practices
  • Reports of rude or unhelpful front desk/receptionist staff
  • Complaints regarding clinical competence and misdiagnosis/unnecessary referrals

"Extortion. Plain and Simple. My daughter was not feeling well, we visited for less than 10 minutes (it was quick, if that's all that matters) and we received a $909 bill..."

Yelp/LocalityBiz user review

"The doctor and support staff were kind and helpful. Thanks!"

Solv Health user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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